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Title: AI-Powered Social Media Management & Marketing Platform | Emplifi
URL Source: http://www.turntonetworks.com/
Published Time: 2024-10-18T12:22:57+00:00
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AI-Powered Social Media Management & Marketing Platform | Emplifi
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AI-Powered Social Media Management & Marketing Platform | Emplifi
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SupportSolutions for teams
Social Marketing 20,000 brands use Emplifi to power their social media marketingSocial Commerce Achieve 4x the revenue in half the timeSocial Customer Care Meet the customer in their channel of choiceService & Agent Case Management Customizable consumer service
Product Modules
Unified Analytics
Publisher
Community
Listening
Influencers
UGC
Care
Chatbot
Ratings & Reviews
Live Advisor
Agent
Emplifi Platform
The only unified & scalable social media management platform
Customer Success Stories
Benefit Cosmetics The beauty brand’s audience-first approach to contentToyota Driving customer engagement with deep insightsKimpton Hotels Why UGC is a critical part of their guest experienceStanley How the iconic brand increased product reviews and engagementFreshpet Streamlining customer interactions across channelsHardee’s Using social listening to capitalize on trending momentsBath & Body Works How the retailer is growing their communityAeromexico How the airline became one of the most loved travel brands on social
Industries
AgenciesConsumer Packaged GoodsHigher EducationMedia & EntertainmentRestaurantsRetail & eCommerceSportsTravel & Hospitality
Outpace your competition
We’re recognized as a market leader in innovation and for our drive to give brands all the tools they need.
Insights
Resource Center Your resource center for everything social marketing, commerce and careBlog Get up to speed on the latest trends, tips, and best practices to power your strategyWebinars Latest insights on marketing, commerce, and care, straight from the expertsKey Terms Glossary Explore our key term definitions
Customers
Learning Center On-demand learning space for product training and best practicesDocumentation Learn how to get the most out of your Emplifi productsSupport See the real-time status of Emplifi platforms and submit a technical support request
latest post
AI in social media in 2025: What consumers want
Contact Us
About Emplifi Emplifi provides brands with insights needed to empathize with customers and amplify the right experiences.Leadership Learn about our team of experienced executives driving innovation at Emplifi.Careers Learn about working at Emplifi and find the perfect role for you.Media & Press Keep up to date with news and insights from our newsroom.Technology Partners Our marketing technology partners are the world’s most trusted platforms, tech solutions, and service providers.Agency Partners We partner with industry-leading marketing and advertising agencies to deliver unmatched client success.
Security, Privacy & AI
Trust Center How we innovate with trust, security, and privacy.Legal Your source for security, privacy, and platform transparency.
Contact Us
Get in touch with Emplifi.
- PlatformSolutions for teams Social Marketing 20,000 brands use Emplifi to power their social media marketingSocial Commerce Achieve 4x the revenue in half the timeSocial Customer Care Meet the customer in their channel of choiceService & Agent Case Management Customizable consumer service Product Modules Unified Analytics Publisher Community Listening Influencers UGC Care Chatbot Ratings & Reviews Live Advisor Agent Emplifi Platform The only unified & scalable social media management platform
Explore the Platform - CustomersCustomer Success Stories All stories Benefit Cosmetics The beauty brand’s audience-first approach to contentToyota Driving customer engagement with deep insightsKimpton Hotels Why UGC is a critical part of their guest experienceStanley How the iconic brand increased product reviews and engagementFreshpet Streamlining customer interactions across channelsHardee’s Using social listening to capitalize on trending momentsBath & Body Works How the retailer is growing their communityAeromexico How the airline became one of the most loved travel brands on social Industries AgenciesConsumer Packaged GoodsHigher EducationMedia & EntertainmentRestaurantsRetail & eCommerceSportsTravel & Hospitality Outpace your competition We’re recognized as a market leader in innovation and for our drive to give brands all the tools they need. Get a demo
- ResourcesInsights Resource Center Your resource center for everything social marketing, commerce and careBlog Get up to speed on the latest trends, tips, and best practices to power your strategyWebinars Latest insights on marketing, commerce, and care, straight from the expertsKey Terms Glossary Explore our key term definitions Customers Learning Center On-demand learning space for product training and best practicesDocumentation Learn how to get the most out of your Emplifi productsSupport See the real-time status of Emplifi platforms and submit a technical support request latest post
AI in social media in 2025: What consumers want
Contact Us About Emplifi Emplifi provides brands with insights needed to empathize with customers and amplify the right experiences.Leadership Learn about our team of experienced executives driving innovation at Emplifi.Careers Learn about working at Emplifi and find the perfect role for you.Media & Press Keep up to date with news and insights from our newsroom.Technology Partners Our marketing technology partners are the world’s most trusted platforms, tech solutions, and service providers.Agency Partners We partner with industry-leading marketing and advertising agencies to deliver unmatched client success. Security, Privacy & AI Trust Center How we innovate with trust, security, and privacy.Legal Your source for security, privacy, and platform transparency.
Contact Us Get in touch with Emplifi. Get in touch
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New report: Discover how consumers feel about AI in social media in 2025. Download now.
The best social media management platform for marketing, commerce, and care
Streamline and scale your social media operations with Emplifi’s AI-powered social media management and marketing platform. Discover why your peers voted us the best partner to create seamless, digital customer experiences.
The most innovative companies use Emplifi:
SOCIAL AT SCALE
Connect every customer touchpoint to increase engagement, revenue, and loyalty
Customer behaviors continuously shift, and that puts pressure on any brand to keep up. Whether your team is small or widely distributed, our social media management platform scales to meet your business goals across social media marketing, commerce, and care. We offer modular yet integrated solutions to connect every digital touchpoint across geography, channel, and products so that, as customers evolve, so can you.
Social Marketing
20,000 brands use Emplifi to power social media marketing
Social Commerce
Achieve 4x the revenue in half the time
Social Customer Care
Meet the customer in their channel of choice
Service Management
Customizable consumer service
CUSTOMER SUCCESS STORIES
Explore our impact for customers with these case studies
"It’s a huge miss if you aren't capitalizing on UGC that exists out there for your brand. Emplifi is easy to use to permission content and then distribute it across multiple touchpoints digitally. Emplifi is an invaluable resource."
Lindsey RiggsDirector of Digital Marketing, The Cosmopolitan of Las Vegas
"Being able to use technology that allows customers to experience that and see it is just a big advantage for us on the website in order to help find the right product for the customer and get them to convert."
Graham WilsonDirector of Digital and Omni Channel, Bensons for Beds
"Emplifi is by far the best in terms of integration with other tech providers. The dashboard itself provides a really robust analytics system that’s really easy to use – and the Emplifi team is amazing with support if we have any issues."
Lynna KimEcommerce Manager at Stanley
"Emplifi supports us every day, in everything that we do. Our spokes on the wheel are integrated with Emplifi, making it easy for our teams to enter the correct data, which in turn helps with accurate reporting. Many critical decisions within our organization are made based on the information collected, and being able to run accurate reporting. The integrated Emplifi tools help us do that easily.”
Lisa Diehl Director, Consumer Care
"For Bath & Body Works, embracing digital transformation was essential. It’s more than just using technology as a tool. It’s about speaking the language of our times to connect deeply with our customers. It’s the blend of technology and personal touch that defines our customer success experience."
Mahmoud ZammarMarketing Executive, Bath & Body Works
"The numbers behind every piece of content or post provides insight into what people are most interested in, which helps us make better, more informed decisions. With Emplifi, we can keep a finger on the pulse of what fans are looking for, what's working, and what's not."
Zach GaliaDirector of Digital Content, Arizona Cardinals
"With Emplifi, we’ve been able to set more realistic KPIs, understand different metrics like engagement rate per reach or followers, and optimize campaigns more effectively. The platform has boosted our productivity by 40% by consolidating all data on a single platform, allowing us to pull comprehensive reports with just a few clicks."
Karen LibaoSenior Social Media Manager Team Lead, Digitalfarm
"It’s a huge miss if you aren't capitalizing on UGC that exists out there for your brand. Emplifi is easy to use to permission content and then distribute it across multiple touchpoints digitally. Emplifi is an invaluable resource."
Lindsey RiggsDirector of Digital Marketing, The Cosmopolitan of Las Vegas
"Being able to use technology that allows customers to experience that and see it is just a big advantage for us on the website in order to help find the right product for the customer and get them to convert."
Graham WilsonDirector of Digital and Omni Channel, Bensons for Beds
"Emplifi is by far the best in terms of integration with other tech providers. The dashboard itself provides a really robust analytics system that’s really easy to use – and the Emplifi team is amazing with support if we have any issues."
Lynna KimEcommerce Manager at Stanley
"Emplifi supports us every day, in everything that we do. Our spokes on the wheel are integrated with Emplifi, making it easy for our teams to enter the correct data, which in turn helps with accurate reporting. Many critical decisions within our organization are made based on the information collected, and being able to run accurate reporting. The integrated Emplifi tools help us do that easily.”
Lisa Diehl Director, Consumer Care
"For Bath & Body Works, embracing digital transformation was essential. It’s more than just using technology as a tool. It’s about speaking the language of our times to connect deeply with our customers. It’s the blend of technology and personal touch that defines our customer success experience."
Mahmoud ZammarMarketing Executive, Bath & Body Works
"The numbers behind every piece of content or post provides insight into what people are most interested in, which helps us make better, more informed decisions. With Emplifi, we can keep a finger on the pulse of what fans are looking for, what's working, and what's not."
Zach GaliaDirector of Digital Content, Arizona Cardinals
"With Emplifi, we’ve been able to set more realistic KPIs, understand different metrics like engagement rate per reach or followers, and optimize campaigns more effectively. The platform has boosted our productivity by 40% by consolidating all data on a single platform, allowing us to pull comprehensive reports with just a few clicks."
Karen LibaoSenior Social Media Manager Team Lead, Digitalfarm
"It’s a huge miss if you aren't capitalizing on UGC that exists out there for your brand. Emplifi is easy to use to permission content and then distribute it across multiple touchpoints digitally. Emplifi is an invaluable resource."
Lindsey RiggsDirector of Digital Marketing, The Cosmopolitan of Las Vegas
"Being able to use technology that allows customers to experience that and see it is just a big advantage for us on the website in order to help find the right product for the customer and get them to convert."
Graham WilsonDirector of Digital and Omni Channel, Bensons for Beds
Emplifi for Industries
Brands worldwide choose Emplifi
Whether you’re an agency supporting thousands of brands, a direct-to-consumer retailer, or one of the biggest consumer brands in the market, your social media management is in good hands with Emplifi.
Retail and eCommerce brands thrive when they create seamless, personalized shopping journeys. With Emplifi, they can effortlessly boost conversions and enhance customer satisfaction by integrating UGC, social media marketing, and real-time engagement across every touchpoint.
In the travel and hospitality industry, every interaction counts. Brands use Emplifi to elevate guest experiences through personalized social engagement, quickly resolve customer concerns, and turn travelers into brand advocates.
Agencies must deliver measurable results and scalable campaigns for their clients. By using Emplifi, they can unlock richer insights and efficiently manage social strategies across multiple brands, driving growth and maximizing ROI for every client.
CPG brands must stay on top of consumer trends and respond quickly to audience feedback. Emplifi empowers these brands to create personalized experiences that foster lasting loyalty while delivering campaigns that resonate and engage consumers in meaningful ways.
Fan engagement drives the energy behind sports brands, and Emplifi gives them the tools to deliver interactive, real-time social experiences. By creating a stronger connection between the team and the fans, sports brands can boost loyalty and extend their reach.
Whether it’s building fan communities or amplifying content, media and entertainment brands benefit from leveraging social insights to create deeper connections with their audience. Emplifi helps these brands keep their finger on the pulse of their fans.
Restaurants need to build trust and loyalty by engaging with customers where they are. With Emplifi, brands can effectively manage reviews, respond quickly to feedback, and showcase their promotions, driving not just online engagement but real-world visits.
Retail and eCommerce brands thrive when they create seamless, personalized shopping journeys. With Emplifi, they can effortlessly boost conversions and enhance customer satisfaction by integrating UGC, social media marketing, and real-time engagement across every touchpoint.
In the travel and hospitality industry, every interaction counts. Brands use Emplifi to elevate guest experiences through personalized social engagement, quickly resolve customer concerns, and turn travelers into brand advocates.
Agencies must deliver measurable results and scalable campaigns for their clients. By using Emplifi, they can unlock richer insights and efficiently manage social strategies across multiple brands, driving growth and maximizing ROI for every client.
CPG brands must stay on top of consumer trends and respond quickly to audience feedback. Emplifi empowers these brands to create personalized experiences that foster lasting loyalty while delivering campaigns that resonate and engage consumers in meaningful ways.
Fan engagement drives the energy behind sports brands, and Emplifi gives them the tools to deliver interactive, real-time social experiences. By creating a stronger connection between the team and the fans, sports brands can boost loyalty and extend their reach.
Whether it’s building fan communities or amplifying content, media and entertainment brands benefit from leveraging social insights to create deeper connections with their audience. Emplifi helps these brands keep their finger on the pulse of their fans.
Restaurants need to build trust and loyalty by engaging with customers where they are. With Emplifi, brands can effectively manage reviews, respond quickly to feedback, and showcase their promotions, driving not just online engagement but real-world visits.
Retail and eCommerce brands thrive when they create seamless, personalized shopping journeys. With Emplifi, they can effortlessly boost conversions and enhance customer satisfaction by integrating UGC, social media marketing, and real-time engagement across every touchpoint.
In the travel and hospitality industry, every interaction counts. Brands use Emplifi to elevate guest experiences through personalized social engagement, quickly resolve customer concerns, and turn travelers into brand advocates.
Increase revenue and loyalty at scale with a unified solution for social media management
Insights from Emplifi
Explore our latest blogs and comprehensive guides designed to help you master customer experience strategies and drive growth.
#### The 2025 social media benchmarks report Stay ahead of social media trends with exclusive data from thousands of brands in this must-have report. Discover what’s working, what’s... Read more
#### The Forrester Wave evaluation of social suite providers Forrester identified the most significant social suite providers and named Emplifi a Leader. Download your copy to learn why and how each provider... Read moreReady to transform your social media efforts?
Emplifi helps boost efficiency, increase revenue, and scale your social media — whether you have a small team or a complex product. Want to see how? Let’s talk today.
What can you expect?
- A partner who cares about your strategy and objectives
- Live demo showing how we differentiate from the pack
- No pressure, just advice
Outpace your competition with easy-to-use, innovative solutions
We’re recognized as a market leader in innovation, customer support, and ease of use from these organizations.
- Agent
- Unified Analytics
- Care
- Publisher
- Listening
- Live Advisor
- Influencers
- Ratings & Reviews
- Community
- Chatbot
- UGC Platform
- Agencies
- Consumer Packaged Goods
- Higher Education
- Media & Entertainment
- Restaurants
- Retail & eCommerce
- Sports
- Travel & Hospitality
- Customer Experience
- Sentiment Analysis
- Social Media Customer Experience
- Social Media Customer Service
- Social Media Engagement
- Social Media Management
- Social Media Metrics
- Social Media Statistics
- Social Media Strategy
- UGC Creators
- User-Generated Content (UGC)
Powering exceptional digital customer experiences that increase revenue, build loyalty, and deliver actionable insights via a unified and comprehensive social platform.
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- Product Privacy Policy
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- Modern Slavery Statement
© 2020-2025 Emplifi Inc. All rights reserved. Emplifi™ and Empathy, amplified.™ are trademarks of Emplifi Inc. All product names and logos are trademarks or registered trademarks of their respective owners.
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