PT Kokatto Teknologi Global
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Title: AI-Driven Communication
to Elevate Your Business
URL Source: http://kokatto.com/
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Kokatto
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AI-Driven Communication to Elevate Your Business
Connect with customers across platform with a single touch. Enhance operational efficiency with our AI-driven technology.
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Explore the success stories powered by Kokatto!
87.5% faster handling See the full journey here ### 87.5% faster handling Kokatto helped us cut handling time by 87.5% and respond faster with better consistency. It’s been a true game-changer for customer experience and brand trust. Ikhsan Safara —Biznet Home Care Manager
scaled revenue 7.5x within 3 years See the full journey here ### scaled revenue 7.5x within 3 years With Kokatto, we streamlined communications across 60+ branches and improved real-time visibility. In just 3 years, our revenue grew 7.5×—driven by faster responses, better control, and stronger customer loyalty. Danan Soemakno —Owner, Snapy
### Double our conversion Since using Kokatto, we were able to double our conversion rate and did not need to expand our customer service team [compared to our previous solution]. Bima Tjahja —Product Manager
... and trusted by 50+ companies across industries!
Start Your Success Story with Us!
From retail to finance—discover the industries we support!
Hospitality & Tourism
An assistant on WhatsApp allows guests to manage their entire reservation in one chat—from booking and modifying to canceling.
AI-prompt Conversation
Advertising & Marketing
Personalized content creation through AI-generated content for social media campaigns, blog posts, and email marketing.
Content Ideation Personalization
Healthcare
Perform symptom pre screening, routing for proper handling, integrating internal insights base for hospitals & clinical history database.
Deep Learning Models
Finance
Generating financial market predictions and forecasts using AI-driven models and algorithms based on individual risk tolerance.
AI Forecast
Food & Beverages
Providing FAQ for end customers such as outlets location, promotions, franchise information, as well as enabling Transaction.
Comprehensive Insights
Supply Chain & Logistics
With integrate with client's system, AI will help to tracking and monitoring shipments offering timely alerts for any delays or issues.
AI Optimization
Here's a closer look at Kokatto's features!
Smart Outbound– Let AI Do the Work!
No more manual work! Deliver targeted audience: Whether it's promotions, alerts, or personalized messages—quickly, accurately, and effortlessly.
Let AI Power Your Communication
Wise Answer, Happier Customer.
No more struggling with responses! AI helps generate relevant replies, but you stay in control by reviewing and refining the message before sending it —while a chatbot builder takes care of repetitive questions
Advanced Dashboard with Analytics – Turn Data into Action!
No more guesswork! AI analyzes trends, pinpoints challenges, and delivers clear action plans to enhance your business success.
24/7 Customer Support – Powered by AI
Empower your business with AI that can handle customer inquiries around the clock, ensuring faster response times & reliable support quality.
Streamline Your Support with AI
Choose What Works Best!
Develop a pricing structure that aligns with customer expectations, from cost-effective options to premium services.
Best for Growing Companies
Basic Plan
Get lower price...
Rp 10,000,000
Best for Growing Companies
Starter Plan
Get lower price...
Rp2,500,000
Ideal for Growing Companies
Advance Plan
Get lower price...
Contact Us!
Perfect for Market Leaders
Enterprise Plan
Get lower price...
Contact Us!
| Overview | Basic Plan | Starter Plan | Advance Plan | Enterprise Plan |
| --- | --- | --- | --- | --- |
| Payment Methods | One Time Integration | Monthly | Monthly | Monthly |
| Customer Service (CS) User Access | | Up to 5 | Up to 15 | Unlimited |
| Customer Numbers (MAU) | | 30,000 | 50,000 | Unlimited |
| Outbound Message Feature | | | | |
| Inbound message | | | | |
| Custom report | | | | |
| Re-reouting System (Smart Outbound) Feature | | | | |
| Multimedia Channel Integration | WhatsApp Only | WhatsApp, FB DM, IG DM, Tiktok & Telegram | WhatsApp, FB DM, IG DM, Tiktok, Telegram, SMS, Voice, Call, Live Chat & Marketplace Channel* | All Channel Integrated |
| Additional Chatbot/AI | | * | | |
| Additional WA Inbound Call | | | | |
| Custom Dashboard | | | | |
| CRM Integration | | | | |
| Dedicated Support PIC | | | | |
Additional Charge
Additional User Access Agents Rp.300,000 / Users Monthly
Additional MAU Rp.250,000 / additional 500 customer numbers Monthly
*Additional WA & Conv Call Inbound Integration, Custom Report, Custom Dashboard, CRM Integration, Re-routing System (Smart Outbound), Channel (SMS,Voi,Email), Channel (IG Comment, Livechat, Marketplace) & Chatbot AI/Predefined Contact Us!
Unlock your Free Trial & Demo
Tell us your challenge, and we'll tailor a Kokatto free trial to fit your business needs.
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Got Questions? We've Got Answers
Can't find what you need in our FAQ? Reach out to us via WhatsApp, and we'll assist you!
What is WhatsApp Business API?
WhatsApp Business API is an application program interface that allows businesses to receive and answer unlimited WhatsApp messages seamlessly. WhatsApp Business API was launched to help medium to large companies that wanted to use WhatsApp to communicate with multiple customers at scale. Since WhatsApp Business API is only an interface, it needs a separate CRM to engage with the customers. This means to use all the features provided with WhatsApp API, businesses need to have a dashboard provided by WhatsApp business providers like Kokatto
How is WhatsApp Business API different from WhatsApp Business App?
WhatsApp Business API is built for businesses that want to scale. Since WhatsApp Business App is for small businesses, it does not support features like bulk messages to customers,automatically trigger messages via integrations & APIs, and multiple logins & support dashboard.
What is Key Features of WhatsApp Business API?
- Integrations with tools like CRM, analytics, and third-party apps
- Green Tick, verified WhatsApp Business profile
- Messages Broadcast for bulk notifications
- No app or interface, you can use it via BSPs or Kokatto's portal
- WhatsApp Chatbot & interactive messages support
- Multi-agent access for customer support
How to get WhatsApp Business API?
In order to get a WhatsApp business API account, businesses need to follow 3 steps described below :
* To begin with the process, you need to have a Facebook Business Manager ID with a verified number and display name.
* Apply for WhatsApp Business API through a business solution provider like Kokatto
* Activate phone number for WhatsApp Business account
How to verify Facebook Business Manager?
You can start the Facebook business verification process in business settings by going to Security Centre. In Security Centre, you can see your business verification status. To start the verification process, you can follow steps described below :
* Go to Security Centre in Business Manager.
* Click Start verification.
* Enter your business details and click Next.
* Select the correct business from the list or select None of these match if you can't see your business on the list.
* Confirm your business details.
* Choose to receive a verification code on your business phone number via a text message or phone, or via email.
* Enter your verification code .
* Click Submit.
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