Scicom (MSC) Berhad
Extra Info
Title: Scicom (MSC) Berhad
URL Source: https://scicom-intl.com/
Published Time: Tue, 12 Aug 2025 05:57:50 GMT
Markdown Content:
SCICOM DIGITAL COMMERCE DIGITAL BPO GOV-TECH Our DNA DIGITAL SOLUTIONS
THAT DRIVE
PROFITABLE GROWTH READ MOREOUR INSIGHTS
Our strength is in the numbers
3.9k+
employees
50+
nationalities employed
40+
languages
20+
years of experience
Our Insights
- January 27, 2022
Learn how to transform customer support agents into brand ambassadors as part of a holistic customer retention strategy.
- December 7, 2021
Learn how data analytics can improve the quality of customer support interactions and provide actionable insights about customer needs and preferences.
- October 29, 2021
As a people-driven BPO, Scicom prides itself on hiring the best local and global talent to serve our clients. In our latest Insights article, we highlight the 3 most important soft skills customer support agents should have to deliver excellent customer service.
Celebrating Excellence
Scicom (MSC) Berhad joins the Elite Forbes Asia’s Best Under a Billion List! Forbes Asia’s esteemed annual compilation, “Best Under A Billion 2023”, has recently spotlighted the achievements of nine outstanding Malaysian companies.
Case Studies
Our client is a global provider of financial services, and are currently the only bank to have a presence in all ten ASEAN markets
Our client is a reputable, UK-based company and the only privately owned examination board. It regulates school examinations under the British Curriculum and offers globally recognised school qualifications
Our client is a regional provider of financial services that has 172 branches and over 3,344 staff members in Sri Lanka. Scicom were engaged to provide an omnichannel
What Our Clients Say
Scicom has been an excellent partner over the past 5 years. They have continuously demonstrated their expertise in the realm of multi-lingual customer contact centers.
Major US-based Global MNC in Engineering & Healthcare
Partnering with Scicom has provided an efficient and flexible solution to our outsourcing requirements. Their contribution towards the global customer contact center operation is quite impressive, the team has consistently delivered levels of commitment, domain expertise, technical skills, reliability and quality of service over the last several years. We would like to thank Scicom for exceeding our expectation and the continues support throughout.
Regional Airline Carrier
Scicom has always exhibited a very high level of commitment and capability in providing great service delivery and excellent overall management of our multi-lingual, multi-channel customer contact centres which has made them one of our preferred partners for outsourcing requirements. Over the last several years, Scicom have always been extremely supportive and flexible in providing solutions that cater to the ever-changing needs of our business and we would like to thank them for their efforts and we look forward to a long and successful partnership with them.
Global Consumer Electronics Manufacturer
Scicom has been an excellent partner over the past 5 years. They have continuously demonstrated their expertise in the realm of multi-lingual customer contact centers.
Major US-based Global MNC in Engineering & Healthcare
Partnering with Scicom has provided an efficient and flexible solution to our outsourcing requirements. Their contribution towards the global customer contact center operation is quite impressive, the team has consistently delivered levels of commitment, domain expertise, technical skills, reliability and quality of service over the last several years. We would like to thank Scicom for exceeding our expectation and the continues support throughout.
Regional Airline Carrier
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Latest News
- August 7, 2023
KUALA LUMPUR: Forbes Asia’s esteemed annual compilation, “Best Under A Billion 2023,” has recently spotlighted the achievements of nine outstanding Malaysian companies. The comprehensive list, featured in the August…..
- January 25, 2022
Further to the announcements on 25 February 2020, 2 March 2020, 6 March 2020, 27 July 2020, 12 August 2020, 21 December 2020 and 13 January 2021 in relation…..
Investor Relations
FY 2022 PERFORMANCE
Delivering financial results for shareholders, creating meaningful experiences for our client’s customers, and providing a great place to work for our people.
RM 265 MILLION
Total FY22 revenues, an increase of 23% over previous year.
RM 31.4 MILLION
Total FY22 net profit, an increase of 22% over previous year.
8.85 SEN
FY22 Earnings per Share (EPS), an increase of a 22% over previous year.
88%
Average dividend payout ratio – net profit to shareholders over the past 5 years.
Ready to talk?
Your business challenges are unique, and so are our solutions. We combine innovation with practicality to bring you services that make a difference.
Thinking of joining our team? Reach out to our HR department at[email protected]for career opportunities and all HR-related questions.