PT SeaTech InfoSys
Extra Info
Title: Bridging the Human & Technology Divide
URL Source: http://www.seatech.com/
Markdown Content:
seatech - Bridging the Human & Technology Divide
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SEATECH
Bridging the Human & Technology Divide
WHAT WE DO
Software for Insurance Vertical
Our Software products have been supporting the operations of major Insurance players across the globe in the UK, Singapore, Thailand, Indonesia, Philippines and China for the last 25 years.
Software Consulting
Our expertise is in building Enterprise Software solutions for our clients. We help our clients formulate a coherent long term software strategy built around their business objectives as well as in the implementation of any such strategy.
Analytics
Agile decision making is at the core of any business strategy and it relies on the ability to process information to make quantifiable decisions. Business Analytics is making this possible by processing and converting raw information from disparate sources across the organization into actionable insights.
Mobile Technology
Mobile Technology has become and will continue to be the backbone of every company’s software strategy. We recognized and pre-empted this shift by setting up our own mobile software division - seatechmobile - in 2008 to address this growing need of the industry.
CLIENT SPOTLIGHT
FEATURED CLIENTS
AIA Insurance
Asuransi Raksa
Indo Tambang Raya Megah
AIOI Indonesia
Starbucks Indonesia
Nutrifood
MNC
Garda Oto
Nonstop Honolulu
Liberty Mutual Insurance
OUR TECHNOLOGY STACK
OUR STORY
#### 1990 - Los Angeles ##### SeaTech was established in 1990 in Los Angeles, USA with the aim of providing high quality IT solutions to a broad range of clients across the globe. The Insurance sector has been our specialty from the outset and our clients included Yasuda Fire & Marine Insurance Company of America and TDC RE. We have used our software expertise to also provide custom solutions to enterprises in various industries including the Los Angeles Public Library, Marubeni America, Hitachi Transport USA, Singapore Airlines USA and NEC Solutions USA 
#### 1993 - Jakarta ##### SeaTech expanded by establishing its Jakarta operations with the first implementation of our AeGIS™ platform for an Indonesian client. AeGIS™ continues to evolve and remains the first choice of various major General Insurance players in Indonesia. We have since augmented AeGIS™ through our suite of products like InstaClaims™, CUBUS™ and Terrafix™ which have been successfully deployed to various partners in Indonesia. 
#### 1994 - Singapore ##### SeaTech set up an office in the lion city for the implementation of the next generation of our IRIS™ platform to support our reinsurance clients and brokers in Singapore and Hong Kong like Leslie & Godwin, Nicholson Leslia Asia and Swire Blanch. Since then, we have expanded in the General Insurance space with our core Insurance platform, AeGIS™. Both platforms have continued to grow and evolve to meet the complex business and regulatory needs of the region. 
#### 1996 - Bangkok ##### SeaTech was able to leverage our expertise in Insurance for our clients in Thailand with a customised implementation of AeGIS™, our core insurance platform for the specialized needs of the Thai market. Today, we ably support the rapidly growing operations of our multiple clients in Thailand and continue to work with both Insurers and Brokers to evolve our products to meet the changing needs of the Thai market. 
#### 1999 - Manila ##### To support the expansion of our clients into the Philippines, SeaTech set up our operations in Manila in the late 90’s. The core focus of the Manila office was the implementation of our core insurance platform, AeGIS™ which has scaled smoothly to keep in touch with the exponential growth in the Philippines and continues to support the needs of our clients till date. 
#### 2003 - Dalian ##### Our first project in Mainland China was the successful implementation of a customised version of AeGIS™ for our clients in Dalian to use as their core insurance platform. China was also our initial foray into implementing our Insurance Intelligence solution CUBUS™. Its early success in China was integral to the growth of CUBUS™ which has since been implemented and used at various clients across multiple continents 
#### 2007 - London ##### SeaTech was able build a version of our core insurance platform AeGIS™ that was suited to one of the most complex financial environments in the UK and supports our clients business across the EU. The success of AeGIS™ for our clients in London was followed by the successful implementation of our Insurance Intelligence solution CUBUS™ which was instrumental in helping our customers gain valuable insights into their business. 
#### 2008 - mobile ##### Anticipating that mobile computing would be mainstream, our mobile division was created in 2008. This division brings SeaTech's decades of experience, knowledge and expertise into the mobile platform. Our mobile team has been involved with every major mobile platform since the very beginning and we have provided solutions to customers across a variety of domains giving us a depth of knowledge and experience. We have also been able to share this expertise with our enterprise Insurance customers thus helping them take advantage of this new paradigm.
CONTACT US
Send Us a Message
Name
Email Address
Message
USA
2785 Pacific Coast Highway, #298
Torrance, CA 90505
Phone: +1 3107654086
UK
2nd Floor, New London House,
6 London Street, London, EC2R 7LP
Phone : + 44 7583688745
INDONESIA
Menara Kadin Indonesia
18th floor Suite B
Jl. HR. Rasuna Said x-5 Kav. 2-3
Kuningan, Jakarta 12950
Phone : + 6221 57903833
Fax : + 6221 57903889
SINGAPORE
21 Merchant Road, #04-01
Singapore 058267
Phone : +65 6956-7445
THAILAND
Mitrtown Office Tower, 24th Floor, Room No. S25066, 944 Rama IV Road,
Wangmai, Pathumwan, Bangkok 10330
Phone : +66 (0) 2017-7100
Copyright © 2025 SEATECH
Blue Bird Taxi Mobile Reservation System
Blue Bird Taxi had more than 300 telephone lines to handle taxi orders in Jakarta.During rush hour, Blue Bird Taxi’s telephone lines were frequently jammed, resulting in lost businesses and customer complaints.In 2011,seatechmobile proposed to Blue Bird taxi to launch a mobile app to alleviate this problem.
Orders through mobile app are fed directly to Blue Bird Taxi’s servers, bypassing Blue Bird Taxi’s telephone switchboard. A customer who orders a taxi through the mobile app can also track the movement of the taxi assigned to him using Google map. In traffic jam prevalent Jakarta, this feature is handy; it reassures the customer that a taxi is on its way. As the customer waits, he can monitor the taxi heading to his location. The taxi driver can also call the customer’s mobile phone if he can’t find the address and vice-versa if the customer needs to contact the driver for additional direction. Blue Bird Taxi mobile app is now available on iOS, Android and Blackberry and cover major cities in Indonesia.
With over 750,000 downloads, the apps have become indispensable to many residents and expats in Indonesia.
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LMG Insurance Co. Ltd, Thailand
previously named Narai International Insurance Co. Ltd, was established on 27 November 1975. In 2003 the company merged with Kum Klao Insurance Public Co. Ltd and registered under the new name of LMG Insurance Co. Ltd on 6 September 2004.
30 years of commitment to offering the highest level of service to our customers has propelled LMG Insurance Company into a top five position in the Thai insurance market, with a reputation for trust and reliability that extends countrywide. Its financial stability is unparalleled with almost 2,400 billion Baht in authorized capital and the support of Liberty Mutual Group of the USA, one of the world’s leading insurance providers.
To quote Ms Supinun Pannachet, CIO/SVP Information Technology LMG Insurance Co, Ltd. "We’re delighted to have chosen AeGIS as our back-office solution. Also, SeaTech’s support team has been consistently dedicated and play a big part of our success."
- Client: LMG Insurance Co. Ltd, Thailand
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Sales Force Enhancement
In an effort to increase sales, SOHO decided to expand communication with doctors. SOHO hopes to convince doctors to recommend their products if they are aware of the benefits and effects of the medication products.
Sales Force Enhancement System (SFE) is an integrated mobile application system developed by SOHO in cooperation with SeatechMObile, built on the iOS platform, and delivered through the iPad. The system is stand-alone; the application is synchronized with the SFE core, containing functions such as log, scheduler, presentation tools, as well as doctor profiles.
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Intelligent Insurance Risk Control
Asuransi Raksa Pratikara is a large scale insurance company in Indonesia. PT Raksa faces huge risks as a result of geographical, weather and/or environmental factors. A location near a port is higher in risk compared to an industrial complex, while a location near an oil refinery faces an increased risk of fire. To manage these risks, PT Raksa would raise the premium or find a way to manage risk. PT Raksa approached SeatechMobile for help. The solution is Intelligent Insurance Risk control (IIRC).
The application works by mapping the insured on a geographical map of risk. The result is the management can make informed decisions.
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Astra Motor Catalogue
Astra International Group is a prominent industrial conglomerate in Indonesia with interests in a diverse range of industries. It is well known as the leading distributor of many automotive brand in Indonesia, Astra International needed to make their latest cars and motorcycles accessible to their customers anywhere and on any device. They approached us to make e-Catalogue for Honda and Auto 2000.
The application has some useful features such as credit simulator, service booking, and test drive booking.
- Client: Astra International
- Service: Android (We Love Honda),Android (Auto 2000), iOS (We Love Honda), iOS (Auto 2000)
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SOMPO JAPAN INSURANCE INC.
Sompo Japan Insurance Inc, formerly called The Yasuda Fire and Marine Insurance Company, Ltd. was established since 1888, is one of the three largest non-life insurers in Japan. It has total assets of USD 28 billion and net premium income of USD 7.1 billion (1998). The company has become a major player in worldwide insurance market with its network of forty International offices across five continents. Despite Asia's financial crisis (1997), Sompo Japan remains committed to the region, establishing strong presence in China, India, Indonesia, Malaysia, Myanmar, Philippines, Singapore, Thailand and Vietnam
SeaTech is the leading Information Technology provider to Sompo Japan in its endeavor to leverage technology in managing and controlling its expansive network of offices across Asia and Europe.
AeGIS™ and IRIS™, SeaTech's advanced insurance and reinsurance solutions, are the anchor in Sompo Japan's information technology strategy. Both systems have been implemented in several of Sompo Japan's offices across Asia and will become the core technology to support Sompo Japan's operations throughout the region
Consistent with SeaTech's management philosophy of working closely with its clients, SeaTech's professional team collaborated with Sompo Japan's staff across the region to ensure the proper implementation and maintenance of AeGIS™ and IRIS™. By employing a win-win strategy, Sompo Japan has the flexibility to independently produce statistics and reports from both systems, while at the same time, rely on SeaTech to continuously evolve the core platform of AeGIS™ and IRIS™.
AeGIS™ and IRIS™ have enabled Sompo Japan Insurance Inc. to better oversee and manage its businesses across Asia and Europe. Top executives can assess profit, loss and risks more effectively thanks to detailed, accurate statistic reports. The whole insurance process, from underwriting to claims to reinsurance to accounting, can be done more efficiently with re-engineered workflow.
With SeaTech as a partner, Sompo Japan gets IT right!
- Client: SOMPO JAPAN INSURANCE INC.
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InstaClaims
InstaClaims harness the power of mobile devices and cloud computing to achieve maximum efficiency in facilitating interactions in the claims processing eco-system. InstaClaims seamlessly connects claims service center, claims surveyor, repair shops and policyholders in real-time. The result is a paperless system that will shorten processing time, enhance accuracy, and lower claims expenses.
With geo-tagging capabilities, claims personnel on the road can be located and given survey assignment instantly. With 3G/4G, GPRS or Wi-Fi technologies, claims survey report including photographs of damages can be uploaded to the back-office system in real-time. With SMS or email or mobile apps, policyholders can be kept abreast of the claims status. With cloud computing, communication and negotiation with repair shops will be a breeze.
InstaClaims is the key to achieving Claims Service Excellence
- Client: InstaClaims
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Tugboat Monitoring System
PT Indo Tambangraya Megah Tbk (ITM) is a well-known Indonesian coal supplier. ITM operates a large number of vessels, which presents a logistic problem to the headquarters. To solve this problem, ITM sought seatechmobile’s help. The result is Tugboat Monitoring System.
With this application, ITM is able to monitor, via GPs, the locations of each coal carrying vessel. Furthermore, ITM is able to schedule routes, simplifying and assuring punctuality of distribution.
- Client: ITM
- Service: Web Application
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AIA
Surveys show Indonesians are less aware of the benefits of investing and insurance policies compared to neighboring countries; even less when considering developed nations. As a rapidly developing country, knowledge in these area are important. AIA Indonesia steps in with the Protection Calculator application, built for a variety of devices.
The application allows anyone – clients, agents – to receive accurate assessment regarding their level of investment protection. As a result, the user may become aware of any Protection Gaps that may exist. The interface is engaging yet simple, allowing a variety of users to benefit from it.
- Client: AIA
- Service: Mobile Apps, Web Application
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CONTACT US
SEATECH INDONESIA
Menara Kadin Indonesia 18th floor Suite B
Jl. HR Rasuna Said X-5 Kav. 2-3
Kuningan, Jakarta 12950
Tel : +6221 - 57903833
SEND US A MESSAGE
Software for Insurance Vertical
Our Software products have been supporting the operations of major Insurance players across the globe in the UK, Singapore, Thailand, Indonesia, Philippines and China for the last 25 years.
General Insurance
AeGIS™ - This is our core insurance platform and it continues to provide the most diverse feature set to cater to the various operational and business needs of our clients.
Our depth of domain knowledge in General Insurance has also enabled us to build a suite of complementary insurance products that enhance and augment AeGIS.
AeGIS™ is now ably supported by its integration with our other products like :
- InstaClaims™ - our solution for mobile claims survey which leverages the best in mobile technology for simplifying an integral part of the claims Survey Process.
- CUBUS™ - our business intelligence solution that leverages best in class Data Warehousing and Visualisation technologies to help our clients make informed decisions.
- Terrafix™ - our risk visualization tool that allows better risk assessment by its ability to allow users to visualize metrics like premium, risk exposure, claims in a geographical context.
Reinsurance
IRIS™ - This is our core reinsurance platform. We have a rich experience of working with reinsurers in South East Asia and this platform provides best in class features and capabilities that ably support the needs of our growing clients.
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Mobile Technology
Mobile Technology has become and will continue to be the backbone of every company’s software strategy. We recognized and pre-empted this shift by setting up our own mobile software division - seatechmobile - in 2008 to address this growing need of the industry.
We have evolved along with the mobile landscape and have worked with companies across industries from big enterprises to agile startups and helped them take advantage of this new paradigm to improve and enhance their software ecosystem.
Our successful implementations for diverse clients on both IOS and Android since their very early versions have enabled us to hone our skills on these platforms since their early inception and provide our clients with the benefits of our expertise.
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Software Consulting
Our expertise is in building Enterprise Software solutions for our clients. We help our clients formulate a coherent long term software strategy built around their business objectives as well as in the implementation of any such strategy.
Our core strengths include :
- Strategic Planning
- Enterprise Architecture
- System Integration
- Maintenance and Support
We have a depth of knowledge in each of these areas and our best practices have evolved through decades of experience in these fields.
We aim at building best in class enterprise solutions that leverage the learnings of the past and take advantage of the latest tools and technologies available today.
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Analytics
Agile decision making is at the core of any business strategy and it relies on the ability to process information to make quantifiable decisions. Business Analytics is making this possible by processing and converting raw information from disparate sources across the organization into actionable insights. Recent advancements in Big Data as well as Machine learning in addition to traditional data analytics have helped to democratize this capability and brought it within the reach of every organization irrespective of their size.
SeaTech’s value lies in helping our customers develop a coherent strategy for using Business Analytics to enhance their decision making processes. We enable our clients to leverage this critical capability and integrate it into their core business processes
The technology landscape in this space is also cluttered with many disparate products and platforms offering both similar and competing feature sets. Having worked with enterprise customers across various business domains, we have the width and depth of experience to provide our clients with the best fit technology solution without bias to meet their specific needs.
We have used our 30 years of technology and domain expertise to create CUBUS - an enterprise-wide platform that supports reporting, analysis and decision making. This “single version of the truth” aids in fact-based decision making by providing the right information to decision makers at the right time.We are applying our domain expertise of close to 30 years in General Insurance to convert data into meaningful descriptive, predictive and prescriptive analytics.
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