Parkway East Urgent Care Centre
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Title: Urgent Care Centre | Parkway East Hospital
URL Source: https://www.parkwayeast.com.sg/facilities-services/general-facilities/accident-emergency
Markdown Content:
Urgent Care Centre | Parkway East Hospital
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OverviewCommon Urgent Care ConditionsOur Charges
Overview
OverviewCommon Urgent Care ConditionsOur Charges
24-Hour Urgent Care Centre (UCC)
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Overview
At Parkway East Hospital's Urgent Care Centre (UCC), we provide you with immediate medical attention for urgent medical problems throughout the year.
Call our UCC hotlines:
- 24-hour UCC helpline:+65 6340 8666
- Ambulance and medical transport hotline:1800-PARKWAY (727 5929)
UCC waiting time
The average waiting time to see a doctor at our UCC is 30 minutes.
When you arrive, our medical team will assess your condition at the triage stage:
- Critical condition: Immediate medical attention
- Non-critical condition: 30-minute wait, depending on the severity of the condition and the number of patients in the queue
We seek your understanding that our priority is to provide care to the most critical cases first.
When to go to the UCC
A critical medical condition is a sudden injury or illness that can cause serious harm to your body or pose an immediate risk to your life.
Check what you should do for common conditions we treat at the UCC and how to make yourself more comfortable before you arrive.
Visit the UCC for medical conditions such as:
- Abdominal pain
- Bleeding
- Blurred vision
- Broken bones
- Chest pain
- Choking
- Head injuries and concussions
- High fever in babies
- Loss of consciousness
- Open wounds and burns
- Persistent vomiting and diarrhoea
- Seizures or fits
- Shortness of breath
Ambulance and medical transport services
Contact us if you need ambulance or other medical transportation to our hospitals.
For ambulance or special transport, please call:
- Ambulance and medical transport hotline: +65 6473 2222
- Toll-free hotline for local calls: 1800-PARKWAY (7275929)
For medical evacuation and repatriation outside Singapore, please call:
- Evacuation hotline: +65 9820 6833
UCC registration and admission
When you arrive at the UCC, you will be asked to:
- Fill in a registration form
- Make a health declaration
- Take your temperature
- Measure your blood pressure
During the consultation, our medical specialists may recommend you for admission to the hospital for further treatment.
Please inform the admission counter if you wish to be attended by your preferred specialist based in our hospital during your stay.
Find out more about hospital admissions.
UCC charges and insurance
If you intend to claim eligible UCC charges from your personal accident plans, comprehensive hospitalisation plans or travel insurance:
- Speak to your insurance provider ahead of time to check if direct billing is possible. You may also contact our admissions counter or call +65 6344 7588 to check.
- Retain all records and receipts to support your claim.
- Ask your doctor to complete your claim form before your discharge if this is required by your insurance provider.
Find out more about using your insurance.
Our Locations
Urgent Care Centre (UCC) - Parkway East Hospital
Address:
321 Joo Chiat Place
Singapore 427990
UCC hotline (24-hour):
+65 6340 8666
WORDS OF APPRECIATION
Aishah, Singapore
I would like to express my gratitude and appreciation for the top-notch service and professionalism by Parkway East Hospital. From the time that we arrived, we were attended by Abdus who assisted my son immediately. He is professional and helpful. The triage nurse was also professional and patient...
Irfan Musthapa, Singapore
The extra mile service provided by triage nurse Farid at A&E eased off the concerns I had. My 3 year-old child was unwell with breathlessness. Farid was calm in handling the situation and even went the extra mile with checking up on her during off peak times at the job. Heartening that he even...
Ven S, Singapore
Would like to thank the PEH A&E staff who attended to our daughter McKenzie Teo on 20 Sep 9-10pm+ especially Magdalene. Team was very professional and fast in responding to assist our daughter during the emergency that night. Special thanks to nurse Magdalene, who gave special care and attention to...
Anonymous, Singapore
I have brought in both my son and daughter to emergency when they got injured in accidents at home. I must say that you have a brilliant emergency team. They ensure proper first aid. They clearly brief us on process followed by emergency team. They assured that doctors will examine the patient and...
Ho Khim Rong, Singapore
I am writing to express my heartfelt appreciation for the exceptional care and compassion I received during my recent visit to your hospital's Accident&Emergency department on September 7th. I was admitted due to kidney stones, and while the experience was undoubtedly challenging, one individual...
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In this section
* Overview
* Common Urgent Care Conditions
* Our Charges
Parkway East Hospital is part of IHH Healthcare, one of the world’s largest integrated healthcare networks.
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