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Chuan Watch Horology

Watch repair service

"Chuan Watch Horology is the specialist service division of Chuan Watch, Singapore's trusted name in luxury timepieces since 1995. Led by Swiss-trained watchmakers with over 40 years of combined experience, we provide expert watch servicing, polishing, and restoration. With a commitment to precision and authenticity alongside exceptional customer service, we deliver professional watch care solutions backed by a comprehensive warranty."

Rating
4.9
12 reviews
Facebook Likes
140,000
142,000 follows
Category
Jewelry & Watches Store
Monthly Visits
1,705
2025/7
Address
390 Victoria St, #01-51/52 Golden Landmark Shopping Complex, Singapore 188061
Located in: Golden Landmark Shopping Complex

Extra Info

Title: Luxury Watch Repair, Servicing, Polishing & Restoration in Singapore


URL Source: https://cwhorology.com/


Markdown Content:
Luxury Watch Repair, Servicing, Polishing & Restoration in Singapore


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Chuan Watch Horology


Luxury Timepiece


Service & Repair


Specialists in Singapore


Trusted by Singapore’s watch enthusiasts since 1995, delivering precise watch servicing and repair through Swiss-trained expertise and meticulous craftsmanship.


Discuss Your Watch Service Needs


Whatsapp Us Now


Expert Watch Repair & Servicing in Singapore


At Chuan Watch Horology, we understand that every timepiece carries both value and sentiment. Each luxury watch entrusted to us represents not just an investment, but often a milestone or cherished memory. That’s why we combine our generations of expertise with genuine care and attention to detail in every service we undertake.


Here’s what we bring to the table:


Rolex Legacy & Swiss Certification:


Founded by Mr. Henry Lim, former Rolex watchmaker, our expertise continues to grow. Together with his WOSTEP-certified son Shaun, daughter-in-law Sherleen, and our entire team of experienced watchmakers, we bring the finest Swiss watchmaking standards to Singapore.


Proven Excellence:


Over 40 years of combined experience in traditional watchmaking techniques, ensuring your timepiece receives authentic, skilled care.


Genuine Parts Only:


Over 40 years of combined experience in luxury watch care, with a proven track record in servicing and repairing prestigious timepieces from the world’s finest watchmakers.


1-Year Warranty:


Every service and repair is backed by our comprehensive warranty, ensuring complete peace of mind.


Quality Assurance:


Every service includes thorough documentation and final testing verification, ensuring your timepiece meets our exacting standards before return.


Learn More About Our Heritage


Expert Watch Repair & Servicing in Singapore


Whether your timepiece needs routine maintenance or complex restoration, our Swiss-trained watchmakers provide expert care for every service need. When you entrust your watch to us, you’re choosing over 40 years of specialist experience in preserving the world’s finest timepieces.


Complete Watch


Overhaul:


Our signature service restores your timepiece to optimal performance through our meticulous 10-step process. This comprehensive service includes movement servicing, case maintenance, water resistance testing, and precision calibration. Service typically requires 14-21 working days and includes our 1-Year warranty, ensuring your mechanical or automatic watch receives complete care.


From SGD 800


Movement Repair & Calibration:


Our Swiss-trained watchmakers excel in the intricate work of movement repair and precision calibration. Each timepiece undergoes careful diagnosis and expert adjustment to restore accurate timekeeping and optimal power reserve performance.


Price Upon Assessment


Watch Band & Strap Replacement:


Transform your timepiece with our selection of premium straps and bracelets. We offer expert fitting and sizing services, ensuring perfect integration with your watch case.


From SGD 50


Watch


Authentication


Our experienced specialists provide detailed authentication assessments for luxury timepieces. Drawing from decades of expertise with prestigious brands, we offer thorough verbal evaluations of your watch’s authenticity, examining both technical and aesthetic elements.


From SGD 120


Routine Maintenance Service:


Our precision maintenance service focuses on your timepiece’s mechanical heart. Through careful disassembly, cleaning, lubrication, and calibration, we ensure reliable timekeeping and smooth operation. Each service includes our 1-Year warranty and typically requires 14-21 working days.


From SGD 680


Professional Watch Polishing:


Watch polishing is an art that demands both expertise and restraint. Our Wostep-certified specialists combine traditional finishing techniques with advanced laser welding capabilities to restore your timepiece brilliance while preserving its original geometry and character.


From SGD 180


Battery


Replacement:


On-the-spot battery service completed within 15 minutes. Using only genuine Swiss batteries, we ensure your timepiece returns to reliable service with minimal wait time.


From SGD 35


Watch


Restoration:


Our master watchmakers specialise in breathing new life into complex timepieces. From fabrication to intricate dial reconditioning, movement reconstruction, and the delicate art of hand reluming and repainting, we preserve the heritage of your cherished timepiece while restoring its functionality.


Price Upon Assessment


Watch Parts Replacement:


From crowns to crystals, our extensive inventory of genuine parts ensures authentic restoration of your timepiece. Each component is carefully selected and installed to maintain your watch’s originality and value.


Price Varies By Component


Circuit


Replacement:


For quartz timepieces requiring electronic component attention, we provide expert circuit replacement service. Each replacement includes thorough testing and calibration to restore your watch’s accuracy and functionality.


From SGD 400


*Final pricing may vary based on watch model, condition, and specific requirements. Please contact us for a detailed assessment.


Professional Care for Luxury Timepieces


At Chuan Watch Horology, we provide expert servicing for a wide range of luxury timepieces from the world’s most prestigious watchmaking houses. Our Swiss-trained watchmakers bring decades of experience in maintaining and restoring fine watches across renowned brands.


Audemars Piguet | Rolex | Omega | Panerai | Hublot | Patek Philippe | Cartier | Franck Muller | IWC | Richard Mille | JLC


If your timepiece brand isn’t listed above, please reach out to our specialists. Our expertise extends beyond these manufacturers, and we’re happy to discuss your specific service requirements.


Enquire About Your Watch Brand


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Our Meticulous Complete Watch Overhaul Process


Every overhaul follows a rigorous 10-step protocol combining Swiss expertise and precision standards.


1


Diagnostics & Assessment:


Full evaluation of case and movement.


2


Complete Disassembly:


Careful separation and documentation of all components


3


Ultrasonic Cleaning:


Professional-grade removal of dirt and oils.


4


Parts Replacement:


Genuine parts used to restore performance.


5


Movement Assembly & Lubrication:


Precision assembly with high-grade lubricants.


6


Movement Calibration:


Timing adjustments to Swiss accuracy standards.


7


Case & Bracelet Refinishing:


Restoration of finish while preserving original geometry.


8


Final Assembly:


Re-sealing and reassembly with fresh gaskets.


9


Water Resistance Testing:


Verified through pressure and condensation tests.


10


Quality Control:


Final accuracy and power reserve validation. Service duration: 14–21 working days | 1-Year Warranty included


Performance Meets Prestige:


A well-maintained modern timepiece is more than a functional accessory, it’s a statement of taste. With meticulous attention to detail, we uphold the integrity of your timepiece, preserving its elegance and functionality for the long term.


The Importance of Regular Watch Servicing


A fine timepiece is more than just a way to tell time – it’s a precision instrument that requires regular care to maintain its performance and value. Professional servicing is essential for preserving both the technical excellence and aesthetic beauty of your watch.


Ensuring Reliable Performance:


Like any precision instrument, watches require periodic servicing to maintain accuracy. Our comprehensive service addresses wear and tear, preventing potential issues before they affect your watch’s performance.


Preventing Costly Repairs:


Regular maintenance can identify and address minor issues before they develop into serious problems requiring extensive repairs. Preventive care is always more cost-effective than major restoration.


Maintaining Water Resistance:


Over time, seals and gaskets naturally degrade, compromising your watch’s water resistance. Professional servicing includes thorough testing and replacement of these critical components.


Extending Longevity:


With proper care and regular maintenance, a fine timepiece can last for generations. Our expert servicing helps ensure your watch remains a cherished possession for years to come.


For optimal performance, we recommend servicing mechanical watches every 3-5 years, and quartz watches every 2-3 years. However, immediate attention is recommended if you notice any changes in performance.


For optimal performance, we recommend servicing mechanical watches every 3-5 years, and quartz watches every 2-3


years. However, immediate attention is recommended if you notice any changes in performance.


Begin Your Watch Service Journey


Starting your watch service with us is simple and straightforward. Our process ensures your timepiece receives the attention it deserves from the very first consultation.


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Initial


Consultation:


Connect with our specialists via WhatsApp or visit our Atelier & Service Centre. Share your watch's details and any specific concerns you've noticed.


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Professional Assessment:


Our expert watchmakers will conduct a thorough evaluation of your timepiece to determine service requirements. A detailed quotation will be provided.


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Service


Approval:


Once you approve our recommended service plan, we'll proceed with our comprehensive care process.


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Collection:


We'll contact you once your timepiece is ready. During collection, our specialists will guide you through the completed service work, ensuring your complete satisfaction.


Product Features



Hear From Our Happy Clients


Chuan Watch Horology


11 Google reviews


Write a review


Keat Wong


2025-07-31


Trustindex verifies that the original source of the review is Google.


Friendly and professional service. I’ll definitely return for future repairs and recommend CHUAN WATCH to any watch enthusiast. Trustworthy service is hard to find


Aloysius Yee


2025-07-30


Trustindex verifies that the original source of the review is Google.


Fantastic service! Shaun had extensive knowledge of watches and shared a few tips on how to keep it in good condition. After servicing my watch it looks as good as new. Highly recommended if you're looking to service your watch 👍🏼


Lee Junior


2025-07-25


Trustindex verifies that the original source of the review is Google.


Have been patronizing and buying watches from Chuan Watch, since I know Shuan, about some 20 years back. I’d also only send my watches to them for servicing, as Henry, Nicholas & Shuan are all very knowledgeable, professional & patient, giving personal advice and support at a much more affordable price than at the Authorised Service Centres. Hence, I highly recommend them to everyone that I know!


Matthias Low


2025-07-24


Trustindex verifies that the original source of the review is Google.


Last week, I went to enquire about servicing my Rolex watch at Chuan Watch. The last time it was serviced was about 40 years ago. Must admit they were thorough, careful and professional when checking the watch. When opening up the watch I was able to see the condition of both the inside and the surface of it. After giving their professional advice, I was convinced it needed servicing. The price of servicing the watch was reasonable. Today I went to collect my watch. I was very satisfied with the result. It looks brand new. Before leaving, I was given some tips on how to maintain it. Truly the service is par excellence.


KC Tan


2025-07-23


Trustindex verifies that the original source of the review is Google.


Very good service and friendly attitude


chew ling pang


2025-07-22


Trustindex verifies that the original source of the review is Google.


Brought my Tudor watch to the shop for repair as the second hand was moving slower than usual. Shaun provided excellent service throughout the process—professional, knowledgeable, and efficient. Highly recommend their expertise and care for luxury timepieces.


Jimmy L


2025-07-22


Trustindex verifies that the original source of the review is Google.


I had an excellent experience with Chuan Watch Horology. The staff (Shaun) demonstrated exceptional professionalism and expertise, diagnosing and fixing my watch efficiently. They communicated clearly throughout the process, providing a detailed explanation and a fair estimate. The repair was completed promptly, and the quality of work exceeded my expectations. I highly recommend their services to anyone seeking reliable and high-quality watch repairs.


Riduan Yusoff


2025-07-22


Trustindex verifies that the original source of the review is Google.


I recently had the pleasure of having my Lady Datejust Rolex 178241 serviced and repaired by Shawn at Chuan Watch, and I must say, the experience was exceptional. From the moment I stepped into the store, I was met with professional and friendly service. Shawn’s expertise and dedication shone through the entire process. This was my fourth time entrusting Shawn with my watch, and once again, he exceeded expectations. My Rolex looks as good as new, reflecting the meticulous care and attention Shawn invested in it. The attention to detail is evident in every polished ounce of the timepiece. It's not just the visual restoration but also the precision with which the watch now performs. Shawn ensured that the mechanical aspects were fine-tuned to perfection, making the watch run as smoothly as ever. The turnaround time for the servicing was impressive. Despite being busy, Shawn managed to get my watch back to me sooner than anticipated, showcasing his efficiency and dedication to client satisfaction. His transparency during the entire process was reassuring, keeping me informed about what was needed and providing updates as my watch was carefully attended to. I have confidently recommended Chuan Watch to friends and family for both purchasing and repairing timepieces. This establishment, particularly Shawn, has proven time and again to be reliable, skilled, and attentive. If you’re looking for top-notch service where your prized possessions are handled with care and expertise, Chuan Watch should be your go-to. Shawn’s consistent and remarkable service has truly earned my trust and loyalty. 🌟🔧🕰️


WAN AZHAR WAN ISKANDAR


2025-07-22


Trustindex verifies that the original source of the review is Google.


Excellent service from Shaun! He repaired my watch perfectly and explained everything clearly. Professional, skilled, and trustworthy—highly recommend for any watch repair needs.


royston leong


2025-07-22


Trustindex verifies that the original source of the review is Google.


I recently entrusted my timepiece to this team, and the results were truly exceptional. Their expertise in watch servicing is immediately apparent, demonstrating a meticulous attention to detail. From the initial assessment to the time I collected my timepiece, the process was handled with utmost professionalism. I highly recommend their services to anyone seeking top-tier watch maintenance. Their commitment to quality is truly commendable.


FAQs


Essential Information About Our Watch Services


Service & Process


How often should I service my watch?


For mechanical and automatic timepieces, we recommend servicing every 3-5 years to maintain optimal performance. Chronograph watches benefit from more frequent attention, ideally every 2-3 years due to their complex mechanisms. Quartz watches typically require service every 2-3 years, coinciding with battery replacement intervals.


How long does a watch service take?


Our expert watchmakers typically complete standard services within 14-21 working days. However, for complication timepieces, or those requiring special components, the service duration may extend beyond this timeframe. We prioritise precision and excellence in our work, ensuring each timepiece receives the detailed attention it deserves. Your service advisor will provide a more accurate timeline during the initial assessment.


How do I know if my watch needs servicing?


Your timepiece may require attention if you notice changes in timekeeping accuracy, internal moisture, reduced power reserve, or unusual sounds. Difficulty in time or date setting, along with visible wear, are also indicators that professional servicing would be beneficial.


Which luxury watch brands do you service?


Our expertise extends to the world’s most prestigious watch houses, including but not limited to Rolex, Patek Philippe, Audemars Piguet, Richard Mille, Cartier, Omega, Panerai, IWC, Hublot, Franck Muller, and Jaeger-LeCoultre.


Cost & Value


How much does it cost to service a watch?


Our complete watch service begins from SGD 800, with final pricing tailored to your timepiece specific requirements and condition.


What payment methods do you accept?


We offer a comprehensive range of payment options for your convenience, including all major credit cards, NETS, bank transfers, PayNow, and installment plans through DBS/POSB. Cash, cheques, and Union Pay are also welcomed.


How do I preserve my watch's value?


Regular professional maintenance is essential for preserving your timepiece value. We recommend avoiding exposure to extreme temperatures and magnetic fields while ensuring proper storage when not in use. Timely attention to any emerging issues helps maintain your watch’s longevity and worth.


Technical Expertise


Do you use genuine parts for repairs?


Our commitment to excellence demands the exclusive use of authentic manufacturer parts. This ensures your timepiece maintains its integrity, value, and performance throughout its lifetime.


What is ultrasonic cleaning?


Ultrasonic cleaning is our premium cleaning method that employs advanced sound wave technology to gently yet thoroughly remove accumulated debris from your timepiece components, restoring them to optimal condition.


Why is pressure testing important?


Pressure testing is essential for verifying your timepiece water resistance capabilities. This precise process ensures the integrity of your watch’s seals and gaskets, protecting your investment from moisture damage.


Can you restore watches?


Our master watchmakers bring exceptional skill to every aspect of modern watch servicing, from intricate movement calibration to case refinishing and dial detailing. With precision and care, we restore optimal performance while preserving the original integrity and value of your timepiece.


What does a movement overhaul involve?


A movement overhaul begins with careful disassembly and thorough cleaning of all components. Each part undergoes detailed inspection, with worn elements replaced using genuine parts. The movement is then precisely reassembled and calibrated to manufacturer specifications.


Quality Assurance


Is my watch covered by warranty after servicing?


Every service we perform is backed by our comprehensive 1-Year warranty, covering both our craftsmanship and any parts replaced during the service process.


What happens if additional issues are found during servicing?


Should our watchmakers discover additional concerns during service, we will contact you promptly with detailed findings and recommendations. Work proceeds only after receiving your explicit approval.


How do you assess repair needs?


Our assessment process combines detailed visual inspection with technical evaluation by our Swiss-trained watchmakers. Each timepiece receives thorough examination of both its external components and internal movement to determine precise service requirements.


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Quick Links



Explore our collection ofluxury timepieces at Chuan Watch


Watch Services



Contact Us:


Telephone


(65) 6291 9118


Mobile


Shaun (65) 9029 6712


Nick (65) 9627 9627


Wayne (65) 8428 5859


Email Address


[email protected]


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#ChuanWatch


Visit Us:


Atelier & Service Centre


390 Victoria Street


01-51/52 Golden


Landmark Shopping


Complex Singapore 188061


Business Hours


Monday – Friday:


11:00AM to 6:00PM


Closed on Saturdays,


Sundays


and Public Holidays


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