Funcrowd Malaysia (CRM, Membership & Loyalty Platform)
"Funcrowd provides 360-degree online marketing tools and services to meet the needs of all types of businesses. We enhance the efficiency of your brand's reach to target audiences. We are ready to help drive your business to continuously grow and succeed."
About This Business
Funcrowd provides 360-degree online marketing tools and services to meet the needs of all types of businesses. We enhance the efficiency of your brand's reach to target audiences. We are ready to help drive your business to continuously grow and succeed.
Your Retail Digital Solution Partner
Funcrowd provides 360-degree online marketing tools and services to meet the needs of all types of businesses. We enhance the efficiency of your brand's reach to target audiences. We are ready to help drive your business to continuously grow and succeed.
Every starts with Funcrowd.
CRM Platforms (Loyalty Program)
A platform for Customer Relationship Management, creating greater customer loyalty and sustainability for your business. Now integrated with Funcrowd POS + E-Invoice (Point of Sale) to efficiently manage in-store computer systems and sales, implement membership and points accumulation systems, and automatically provide discounts and promotions.
Performance Marketing
Social Media Communication Planning and Strategies, creating relationships between customers and businesses with real, measurable results.
Design and develop a professional website with all available functions, a crucial tool for communicating business information to customers.
Create business visibility and awareness through Google Search and keywords, ensuring that the right target audience are reached, and elevating your business to a higher ranking.
Event Planning & Management
Manage activities and events, from the planning stage to execution stage on the day of the event, carried out by a team of dedicated professionals.
Develop diverse sales channels to provide accessibility and choice for customers, creating opportunities and convenience.
PR - Influencer - KOLs
Strategy & Management
Business Communication through leading websites and online influencers to create credibility, leading to business growth and producing visible results.
Software-App Design
Software and applications design and customization services to increase the value of your business and meet your user’s needs.
Why Your Business Needs CRM for Effective Marketing?
A platform for Customer Relationship Management, creating greater customer loyalty and sustainability for your business. Funcrowd platform system stores customer databases on line and offers comprehensive marketing tools, enabling you to access real-time customer data from anywhere. With Funcrowd, you can centralise and organise your customer data, streamline your marketing efforts, and improve customer retention and sales.
Elevate sales in the online era with customized promotions and exclusive reward programs through point accumulation and redemption.
Say goodbye to paper-based loyalty cards and embrace the online customer database that allows you to access customer information anytime and communicate directly with them.
Develop a valuable customer database, enhance brand recognition and foster repeat purchases with an online sales and payment system that provides convenience and ease of use.
How can Funcrowd help your business?
Highlights of the exciting features of Funcrowd CRM
Repeat Loyalty Programs
Optimize repeat sales through targeted incentives and exclusive perks, bolstered by our expert marketing guidance, strategic growth initiatives, and tailored approach.
Effective Marketing
Centralizing data, automating campaigns, and boosting sales by retargeting via WhatsApp, enhancing engagement, and running referral programs ensures customer loyalty and sustainable growth.
Effective Marketing
Centralizing data, automating campaigns, and boosting sales by retargeting via WhatsApp, enhancing engagement, and running referral programs ensures customer loyalty and sustainable growth.
Well-organized online customer database system. Automatic storage of customer information upon registration.
Membership system that can store important customer information such as name, date of birth, email, and phone number in an online database. Accessible from anywhere at any time. Helps to expand the customer base and provides opportunities for future business growth. Enables businesses to offer tailored promotions to customers, such as birthday promotions.
Encourages repeat purchases through a point accumulation and rewards system, offering tailored promotions to satisfy your customers.
Help you retain your customer base and encourage them to return by offering a convenient and easy-to-use online point accumulation system. This eliminates the need for paper-based loyalty cards and provides real-time access to sales and other activities from anywhere.
Dashboard with in-depth statistical reports and real-time system usage.
Monitor customer statistics, point redemptions, and promotion usage with easy-to-view monthly trend analysis. The Dashboard displays important data and provides automatic analysis and the ability to view monthly reports to track marketing activities.
QR code generation system for point accumulation
The system enables businesses to generate QR codes for customers to scan and instantly receive points when making purchases or using services by setting the exchange rate for converting money to points, offering a fast, convenient, and time-saving process.
WhatsApp Marketing: What You Need to Know
WhatsApp marketing refers to the use of WhatsApp, a popular messaging app, as a platform for businesses and marketers to reach out to their customers. With WhatsApp Marketing, you can engage in various activities simultaneously, including broadcasting messages, chatting with customers, selling products online, registering members, accumulating and redeeming points, scheduling appointments, and more. Funcrowd CRM system is designed to address the needs of modern online marketing, enabling you to build strong relationships with customers beyond just buying and selling.
Seamlessly integrate Funcrowd CRM with WhatsApp API.
Cater to businesses that have a WhatsApp Business API, providing a platform that is easily accessible for both the merchants and customers through the WhatsApp application.
Create your own E-commerce sales channel.
No fees, as opposed to marketplaces
Customizable storefront to showcase products and services for customers to shop as they desire with unlimited product uploads. Combined with the CRM system, this increases the chance of customers returning for more purchases.
Your reservation system comes integrated within the CRM platform, all in one place.
Suitable for all types of businesses, such as room, table or queue reservations, it helps prevent customers from missing important appointments and ensures your business always takes advantage of every valuable opportunity.