8x8 - PT Eight Solutions Indonesia
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Title: 8x8 CPaaS - Communications Platform as a Service
URL Source: https://cpaas.8x8.com/id/
Published Time: Thu, 04 Sep 2025 07:30:52 GMT
Markdown Content:
8x8 CPaaS - Communications Platform as a Service
===============
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Platform as a Service –
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communications fit for any
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For the integrated CX platform (Contact Center & Unified Communications), please visit 8x8.com>
8x8 Wins Best CPaaS Platform at the CX Awards 2025
Recognized for its composability, embedded AI, and seamless integration with various internal tools and UCaaS solutions, unifying internal and external communications on a modular platform.
CX limits were meant to be shattered
You don’t settle for the status quo. Ready to push some boundaries and make an impact? You’re in the right place. One platform, zero silos, infinite solutions. That’s 8x8®—the platform and partner powering your CX ambitions.
Watch Video
Trusted by more than 3 million business users. 
CX tools built for every role.
Driving teams to win, together.
Communication solutions that power every team, boost collaboration, and create standout customer experiences.
Marketing & Communications
Operations & Logistics
Customer Support
Security
Developer
Marketing & Communications
Boost engagement and deliver seamless customer experiences with personalized, impactful messaging campaigns on channels like SMS and WhatsApp.
Operations & Logistics
Automate workflows, simplify processes, and get real-time updates, making teamwork smoother and more efficient.
Customer Support
Provide instant support via SMS, messaging, voice, and video. With 24/7 automation, handle inquiries effortlessly and deliver seamless service anytime.
Security
Protect user data, and block unauthorized access with enhanced security features like OTPs and 2FA, making it easy to automate secure interactions.
Developer
Save time and cut costs with easy-to-use APIs that streamline communication features – freeing up your teams to focus on delivering amazing user experiences.
Marketing & Communications
Boost engagement and deliver seamless customer experiences with personalized, impactful messaging campaigns on channels like SMS and WhatsApp.
Operations & Logistics
Automate workflows, simplify processes, and get real-time updates, making teamwork smoother and more efficient.
Customer Support
Provide instant support via SMS, messaging, voice, and video. With 24/7 automation, handle inquiries effortlessly and deliver seamless service anytime.
Security
Protect user data, and block unauthorized access with enhanced security features like OTPs and 2FA, making it easy to automate secure interactions.
Developer
Save time and cut costs with easy-to-use APIs that streamline communication features – freeing up your teams to focus on delivering amazing user experiences.
Beyond APIs: 8x8® Contact Center™ and Unified Communications
8×8® connects your employees and customers through one intelligent platform designed to deliver the outcomes that matter most. If you’re exploring robust Contact Center or Unified Communications platforms to streamline your entire business communication, our main 8×8 site is your next stop.
Discover 8x8 Contact CenterDiscover 8x8 Unified Communications
Built to deliver: Simplicity, Security, and Global Scale
Streamline your communication stack without compromise.
Global Reach, Unified Control
Boost customer engagement across all major messaging channels, including SMS, WhatsApp, Viber, Zalo, LINE and voice
Fortress-Level Security
Deliver exceptional experiences without compromising customer trust—data protection is baked in.
Effortless Integration
Implement with ease and confidence, ensuring your tools grow with your ambitions.
Worldwide Reliability
With offices across the globe, we bring local expertise and dependable service wherever you operate.
Always-On Support
Our team’s got your back 24/7, so you can focus on delivering results.
Trusted by Industry Leaders
Powering the world’s top brands in ecommerce, fintech, logistics, and more.
Unlock the ultimate guide to omnichannel success
Get actionable tips, winning strategies, and more.
Real solutions for real industry challenges.
Finance
Communications for Finance
Healthcare
Communications lies at the heart of healthcare
Logistics
Master last mile delivery with Communication APIs
Retail & Ecommerce
The future of retail is Communication APIs
Solutions for Retail and Ecommerce
Education
Communication APIs - the future of learning and teaching
Travel
Your passport to frictionless communication is here!
Real Estate
Happy tenants. Happier landlords. Made possible by Communication APIs.
On-Demand Services
Communications solutions for OTT, Delivery, etc.
Solutions for On-Demand Services
Government
Citizen-centric communication that’s efficient, secure and inclusive
Customer stories—no fluff, just real success.
I would highly recommend 8x8 if you are looking for a robust, easy to integrate system that is actually fuss-free to use.
Leena Chanvirach
Regional Head of Data & Analytics, aCommerce
8x8 is a very reliable partner who can empower any fintech that aspires to achieve and scale.
Arivuvel Ramu
Group CTO, Tonik
Secure and compliant
Up-to-date with regulations and verified by third-party certifications. So you get peace of mind.
Insights to keep you ahead.
Blog
Why Contact Centers Combine CPaaS and CCaaS
Blog
How to Master Channel Orchestration with SMS, WhatsApp, and Video
Blog
Voice Number Masking: Protect Calls, Build Trust with 8×8
Blog
From Check-In to Touchdown: WhatsApp Business as the Co-Pilot of Airline Success
Blog
Legacy Telco vs. CPaaS: What’s Changing and Why It Matters
Blog
Smarter WhatsApp Marketing with MM Lite: How Meta’s AI Can Supercharge Your Campaigns in 2025
Why Choose 8x8?
With 8×8, you’re not just adopting a platform—you’re embracing a partner dedicated to transforming how you connect, collaborate, and serve. From customer moments that matter to scaling success globally, we ensure your communications work as hard as you do.
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