Title: Welcome to the NYC Human Resources Administration

URL Source: http://www.nyc.gov/hra

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Welcome to the NYC Human Resources Administration - HRA

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Welcome to the NYC Human Resources Administration - HRA

Due to periodic ACCESS HRA system outages yesterday, NYC residents can apply for the HEAP Cooling Assistance program through Tuesday, June 24, 2025 at 5:00 PM. Apply before then by logging into ACCESS HRA or creating an account. If you have already started an application and saved it in draft, you must submit it before Tuesday, June 24, 2025 at 5:00 PM.

If you don't have air conditioning, find a cool place to visit nearby, like a friend’s place, a mall, museum, coffee shop, library, or an NYC cooling center. When it's not scorching out but it's still hot, you can also cool off at parks, areas with shade, sprinklers, or pools. Cooling center locations can also be found by calling 311 (VRS: 212-639-9675 or TTY: 212-504-4115).

Recent Announcements

Relocation of SNAP East NY Center, the Family Services Call Center – BK Satellite, East NY Medicaid Office, and the Fair Fares Application Center.

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Sanctions Are Coming Back!

SNAP helps combat food insecurity

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Programs & Initiatives

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### ACCESS HRA Portal
Visit HRA's portal to apply and manage your SNAP and Cash benefits online.

### Child Support Services
Help kids get support from both parents. Apply for services. Sign up for job training.

### Food Help NYC
Locate free meals at food pantries and soup kitchens near you.

### Fair Fares NYC
With Fair Fares NYC, eligible City residents may buy a 7-day or 30-day pass for half the price.

### HIV/AIDS Services
Helping people living with HIV/AIDS to live independent, healthy lives.

### Homebase
If you are about to become homeless, Homebase can help you stay out of shelter.

### Disability Access
Learn how to request Reasonable Accommodation for HRA services.

### Primary Election 6/24
Everything New Yorkers need to vote in the Primary Election on 6/24.

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