J

James Cook Institute Pte. Ltd.

Training provider

"James Cook Institute (formerly known as Eagle Infotech) is a Registered Training Provider (RTP) with SkillsFuture Singapore (SSG) and has been in the Training and Adult Education sector for over 30 years. Eagle Infotech offers a wide range of short courses in IT and Soft Skills developed in tandem with market needs and in consultation with industry experts. This ensures content quality to maximise learning. Training quality is also assured with our qualified trainers who have a wealth of both industry and training experience."

Rating
4.8
880 reviews
Monthly Visits
3,126
2025/6
Address
150 Orchard Rd, #06-14, Singapore 238841

Extra Info

Title: James Cook Institute (JCI)


URL Source: https://jci.edu.sg/


Markdown Content:
James Cook Institute (JCI)


===============
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UEN No.: 198802365N



UEN No.: 198802365N



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All COURSES IT & Digital Courses SkillsFuture For Digital Workplace 2.0 Softskill Courses Sustainability Courses TRAINING SUBSIDIES


DIGITAL & IT COURSES


*   [Office Productivity](https://jci.edu.sg/categories/office-productivity/)
* [Data Analytics](https://jci.edu.sg/categories/data-analytics/)
* [Digital Marketing](https://jci.edu.sg/categories/digital-marketing/)
* [Digital Technologies](https://jci.edu.sg/categories/digital-technologies/)
* [SkillsFuture Digital Workplace 2.0](https://jci.edu.sg/categories/skills-future-for-digital-workplace-2-0/)
* [Coding](https://jci.edu.sg/categories/coding/)
* [Digital Imaging](https://jci.edu.sg/categories/digital-imaging/)
* [Cybersecurity](https://jci.edu.sg/categories/it-security/)

* [Office Productivity](https://jci.edu.sg/categories/office-productivity/)
* [Data Analytics](https://jci.edu.sg/categories/data-analytics/)
* [Digital Marketing](https://jci.edu.sg/categories/digital-marketing/)
* [Digital Technologies](https://jci.edu.sg/categories/digital-technologies/)
* [SkillsFuture Digital Workplace 2.0](https://jci.edu.sg/categories/skills-future-for-digital-workplace-2-0/)
* [Coding](https://jci.edu.sg/categories/coding/)
* [Digital Imaging](https://jci.edu.sg/categories/digital-imaging/)
* [Cybersecurity](https://jci.edu.sg/categories/it-security/)

SOFTSKILL COURSES


*   [Communication Skills](https://jci.edu.sg/categories/communication-skills/)
* [Leadership & Management Skills](https://jci.edu.sg/categories/leadership-people-management/)
* [Cognitive Skills](https://jci.edu.sg/categories/cognitive-skills-courses/)
* [Service Excellence Skills](https://jci.edu.sg/categories/service-excellence/)
* [Functional Skills](https://jci.edu.sg/categories/functional-skills/)

* [Communication Skills](https://jci.edu.sg/categories/communication-skills/)
* [Leadership & Management Skills](https://jci.edu.sg/categories/leadership-people-management/)
* [Cognitive Skills](https://jci.edu.sg/categories/cognitive-skills-courses/)
* [Service Excellence Skills](https://jci.edu.sg/categories/service-excellence/)
* [Functional Skills](https://jci.edu.sg/categories/functional-skills/)

GENERATIVE AI SERIES


*   [Introduction to Generative AI](https://jci.edu.sg/introduction-to-generative-ai/)
* [Generative AI at Work](https://jci.edu.sg/generative-ai-at-work/)
* [Mastering Excel with AI and ChatGPT](https://jci.edu.sg/microsoft-excel-with-ai-chatgpt/)
* [Enhancing Productivity with CoPilot](https://jci.edu.sg/enhancing-productivity-with-copilot/)

* [Introduction to Generative AI](https://jci.edu.sg/introduction-to-generative-ai/)
* [Generative AI at Work](https://jci.edu.sg/generative-ai-at-work/)
* [Mastering Excel with AI and ChatGPT](https://jci.edu.sg/microsoft-excel-with-ai-chatgpt/)
* [Enhancing Productivity with CoPilot](https://jci.edu.sg/enhancing-productivity-with-copilot/)

Finance Courses


*   [Administer GST In Singapore](https://jci.edu.sg/courses/softskills/administer-goods-and-services-tax-gst-in-singapore/)

* [Administer GST In Singapore](https://jci.edu.sg/courses/softskills/administer-goods-and-services-tax-gst-in-singapore/)

Professional Development for HR Courses


*   [Implement FlexiWork Arrangement](https://jci.edu.sg/implement-flexiwork-arrangement/)

* [Implement FlexiWork Arrangement](https://jci.edu.sg/implement-flexiwork-arrangement/)

Office Productivity


*   [Excel](https://jci.edu.sg/categories/ms-excel/)
* [Word](https://jci.edu.sg/categories/ms-word/)
* [PowerPoint](https://jci.edu.sg/categories/ms-powerpoint/)

* [Excel](https://jci.edu.sg/categories/ms-excel/)
* [Word](https://jci.edu.sg/categories/ms-word/)
* [PowerPoint](https://jci.edu.sg/categories/ms-powerpoint/)

Data Analytics


*   [PowerBI](https://jci.edu.sg/categories/power-bi/)
* [Tableau](https://jci.edu.sg/courses/it/wsq-data-visualization-techniques-using-tableau/)
* [Excel](https://jci.edu.sg/categories/excel-data-analytics/)

* [PowerBI](https://jci.edu.sg/categories/power-bi/)
* [Tableau](https://jci.edu.sg/courses/it/wsq-data-visualization-techniques-using-tableau/)
* [Excel](https://jci.edu.sg/categories/excel-data-analytics/)

Digital Marketing


*   [Digital Advertising Fundamentals](https://jci.edu.sg/courses/it/digital-advertising-fundamentals/)
* [Facebook Marketing](https://jci.edu.sg/courses/it/facebook-marketing-essential/)
* [Search Engine Optimisation](https://jci.edu.sg/courses/it/search-engine-optimisation-essential/)
* [Shopify Essentials](https://jci.edu.sg/courses/it/shopify-dropshipping-essential/)
* [WordPress Essentials](https://jci.edu.sg/courses/it/wordpress-ecommerce-essential/)
* [E-Commerce Campaign Management](https://jci.edu.sg/courses/it/e-commerce-campaign-management-icdl-certification-module-digital-marketing/)

* [Digital Advertising Fundamentals](https://jci.edu.sg/courses/it/digital-advertising-fundamentals/)
* [Facebook Marketing](https://jci.edu.sg/courses/it/facebook-marketing-essential/)
* [Search Engine Optimisation](https://jci.edu.sg/courses/it/search-engine-optimisation-essential/)
* [Shopify Essentials](https://jci.edu.sg/courses/it/shopify-dropshipping-essential/)
* [WordPress Essentials](https://jci.edu.sg/courses/it/wordpress-ecommerce-essential/)
* [E-Commerce Campaign Management](https://jci.edu.sg/courses/it/e-commerce-campaign-management-icdl-certification-module-digital-marketing/)

Digital Imaging


*   [Smartphone Videography](https://jci.edu.sg/courses/it/smartphone-videography-and-video-editing-for-beginners/)
* [Infographics Made Easy](https://jci.edu.sg/courses/it/infographics-made-easy/)
* [ICDL Photoshop](https://jci.edu.sg/courses/it/perform-image-editing-functions-adobe-photoshop/)

* [Smartphone Videography](https://jci.edu.sg/courses/it/smartphone-videography-and-video-editing-for-beginners/)
* [Infographics Made Easy](https://jci.edu.sg/courses/it/infographics-made-easy/)
* [ICDL Photoshop](https://jci.edu.sg/courses/it/perform-image-editing-functions-adobe-photoshop/)

Cybersecurity


*   [One Day Cybersecurity Awareness](https://jci.edu.sg/one-day-cybersecurity-awareness/)
* [Keeping Cyber Safe at the Workplace](https://jci.edu.sg/courses/it/keeping-cyber-safe-at-the-workplace/)
* [ICDL Demonstrate Secure Use of IT](https://jci.edu.sg/?post_type=courses&p=2699)

* [One Day Cybersecurity Awareness](https://jci.edu.sg/one-day-cybersecurity-awareness/)
* [Keeping Cyber Safe at the Workplace](https://jci.edu.sg/courses/it/keeping-cyber-safe-at-the-workplace/)
* [ICDL Demonstrate Secure Use of IT](https://jci.edu.sg/?post_type=courses&p=2699)

Coding


*   [Basic Python](https://jci.edu.sg/?post_type=courses&p=2672)
* [Python for Data Analytics](https://jci.edu.sg/?post_type=courses&p=9733)
* [Robotic Process Automation (RPA)](https://jci.edu.sg/courses/it/automation-with-intelligent-tools/)

* [Basic Python](https://jci.edu.sg/?post_type=courses&p=2672)
* [Python for Data Analytics](https://jci.edu.sg/?post_type=courses&p=9733)
* [Robotic Process Automation (RPA)](https://jci.edu.sg/courses/it/automation-with-intelligent-tools/)

Digital Tools


*   [Internet of Things](https://jci.edu.sg/?post_type=courses&p=2691)
* [Cloud Computing](https://jci.edu.sg/?post_type=courses&p=2692)
* [Smartphone Productivity](https://jci.edu.sg/courses/it/up-your-productivity-at-work-with-smart-mobile-devices/)
* [SkillsFuture for Digital Workplace 2.0](https://jci.edu.sg/categories/skills-future-for-digital-workplace-2-0/)

* [Internet of Things](https://jci.edu.sg/?post_type=courses&p=2691)
* [Cloud Computing](https://jci.edu.sg/?post_type=courses&p=2692)
* [Smartphone Productivity](https://jci.edu.sg/courses/it/up-your-productivity-at-work-with-smart-mobile-devices/)
* [SkillsFuture for Digital Workplace 2.0](https://jci.edu.sg/categories/skills-future-for-digital-workplace-2-0/)

Generative AI Series


*   [Introduction to Generative AI](https://jci.edu.sg/introduction-to-generative-ai/)
* [Generative AI at Work](https://jci.edu.sg/generative-ai-at-work/)
* [Mastering Excel with AI and ChatGPT](https://jci.edu.sg/microsoft-excel-with-ai-chatgpt/)
* [Enhancing Productivity with CoPilot](https://jci.edu.sg/enhancing-productivity-with-copilot/)

* [Introduction to Generative AI](https://jci.edu.sg/introduction-to-generative-ai/)
* [Generative AI at Work](https://jci.edu.sg/generative-ai-at-work/)
* [Mastering Excel with AI and ChatGPT](https://jci.edu.sg/microsoft-excel-with-ai-chatgpt/)
* [Enhancing Productivity with CoPilot](https://jci.edu.sg/enhancing-productivity-with-copilot/)

SkillsFuture Digital Workspace 2.0


*   [SFDW 2.0 (Generic Module)](https://jci.edu.sg/courses/it/skillsfuture-for-digital-workplace-generic-module/)
* [SFDW 2.0 (Retail Sector)](https://jci.edu.sg/courses/it/skillsfuture-for-digital-workplace-retail-sector/)
* [SFDW 2.0 (Manufacturing Sector)](https://jci.edu.sg/courses/it/skillsfuture-for-digital-workplace-manufacturing-sector/)
* [SFDW 2.0 (Built Environment Sector)](https://jci.edu.sg/courses/it/skillsfuture-for-digital-workplace-build-environment-sector/)
* [SFDW 2.0 (Food Services Sector)](https://jci.edu.sg/courses/it/skillsfuture-for-digital-workplace-food-service-sector/)
* [SFDW 2.0 (Tourism Sector)](https://jci.edu.sg/courses/it/skillsfuture-for-digital-workplace-tourism-sector/)
* [SFDW 2.0 (Transportation Sector)](https://jci.edu.sg/courses/it/skillsfuture-for-digital-workplace-transportation-sector/)

* [SFDW 2.0 (Generic Module)](https://jci.edu.sg/courses/it/skillsfuture-for-digital-workplace-generic-module/)
* [SFDW 2.0 (Retail Sector)](https://jci.edu.sg/courses/it/skillsfuture-for-digital-workplace-retail-sector/)
* [SFDW 2.0 (Manufacturing Sector)](https://jci.edu.sg/courses/it/skillsfuture-for-digital-workplace-manufacturing-sector/)
* [SFDW 2.0 (Built Environment Sector)](https://jci.edu.sg/courses/it/skillsfuture-for-digital-workplace-build-environment-sector/)
* [SFDW 2.0 (Food Services Sector)](https://jci.edu.sg/courses/it/skillsfuture-for-digital-workplace-food-service-sector/)
* [SFDW 2.0 (Tourism Sector)](https://jci.edu.sg/courses/it/skillsfuture-for-digital-workplace-tourism-sector/)
* [SFDW 2.0 (Transportation Sector)](https://jci.edu.sg/courses/it/skillsfuture-for-digital-workplace-transportation-sector/)

Communication Skills


*   [Interpersonal Communication Skills](https://jci.edu.sg/categories/communication-skills/)
* [Business Writing](https://jci.edu.sg/categories/business-writing/)
* [Telephone Etiquette](https://jci.edu.sg/categories/telephone-etiquette/)

* [Interpersonal Communication Skills](https://jci.edu.sg/categories/communication-skills/)
* [Business Writing](https://jci.edu.sg/categories/business-writing/)
* [Telephone Etiquette](https://jci.edu.sg/categories/telephone-etiquette/)

Leadership & Management Skills


*   [Personal Effectiveness](https://jci.edu.sg/categories/personal-effectiveness/)
* [People Management](https://jci.edu.sg/categories/leadership-people-management/)
* [Management Skills](https://jci.edu.sg/categories/management-skills/)

* [Personal Effectiveness](https://jci.edu.sg/categories/personal-effectiveness/)
* [People Management](https://jci.edu.sg/categories/leadership-people-management/)
* [Management Skills](https://jci.edu.sg/categories/management-skills/)

Cognitive Skills


*   [Problem Solving](https://jci.edu.sg/categories/problem-solving/)
* [Emotional Competence](https://jci.edu.sg/categories/emotional-competence/)
* [Critical Thinking](https://jci.edu.sg/categories/critical-thinking/)

* [Problem Solving](https://jci.edu.sg/categories/problem-solving/)
* [Emotional Competence](https://jci.edu.sg/categories/emotional-competence/)
* [Critical Thinking](https://jci.edu.sg/categories/critical-thinking/)

Service Excellence Skills


*   [Engage Service Excellence](https://jci.edu.sg/courses/softskills/wsq-engage-service-excellence/)
* [Service Innovation](https://jci.edu.sg/courses/softskills/wsq-service-innovation/)
* [Achieve Service Vision](https://jci.edu.sg/courses/softskills/wsq-achieve-service-vision/)
* [Establish Relationships for Customer Confidence](https://jci.edu.sg/courses/softskills/wsq-establish-excellent-relationships-for-customer-confidence/)
* [Resilient in Service](https://jci.edu.sg/courses/softskills/i-am-resilient-in-service-the-new-normal-level-1/)

* [Engage Service Excellence](https://jci.edu.sg/courses/softskills/wsq-engage-service-excellence/)
* [Service Innovation](https://jci.edu.sg/courses/softskills/wsq-service-innovation/)
* [Achieve Service Vision](https://jci.edu.sg/courses/softskills/wsq-achieve-service-vision/)
* [Establish Relationships for Customer Confidence](https://jci.edu.sg/courses/softskills/wsq-establish-excellent-relationships-for-customer-confidence/)
* [Resilient in Service](https://jci.edu.sg/courses/softskills/i-am-resilient-in-service-the-new-normal-level-1/)

Functional Skills


*   [Adapt for Success at the Workplace](https://jci.edu.sg/courses/softskills/adapt-for-success-at-the-workplace/)
* [Adapt for Successful Team at the Workplace](https://jci.edu.sg/courses/softskills/adapt-for-successful-teams-at-the-workplace/)
* [Work in a Team](https://jci.edu.sg/courses/softskills/wsq-work-in-a-team/)
* [Facilitate Effective Work Team](https://jci.edu.sg/courses/softskills/wsq-facilitate-effective-work-teams/)
* [Personal Effectiveness – Build Me Up](https://jci.edu.sg/courses/softskills/personal-effectiveness-build-me-up/)

* [Adapt for Success at the Workplace](https://jci.edu.sg/courses/softskills/adapt-for-success-at-the-workplace/)
* [Adapt for Successful Team at the Workplace](https://jci.edu.sg/courses/softskills/adapt-for-successful-teams-at-the-workplace/)
* [Work in a Team](https://jci.edu.sg/courses/softskills/wsq-work-in-a-team/)
* [Facilitate Effective Work Team](https://jci.edu.sg/courses/softskills/wsq-facilitate-effective-work-teams/)
* [Personal Effectiveness – Build Me Up](https://jci.edu.sg/courses/softskills/personal-effectiveness-build-me-up/)

Sustainability


*   [Implement Sustainability Projects](https://jci.edu.sg/courses/know-hows-and-byte-size-implementation-for-sustainability-projects-in-organisations/)

* [Implement Sustainability Projects](https://jci.edu.sg/courses/know-hows-and-byte-size-implementation-for-sustainability-projects-in-organisations/)

SUBSIDIES


*   [SkillsFuture Credit](https://jci.edu.sg/skillsfuture-credit/)
* [Union Training Assistance Programme (UTAP)](https://jci.edu.sg/union-training-assistance-programme-utap/)
* [Absentee Payroll](https://jci.edu.sg/absentee-payroll/)
* [SkillsFuture Enterprise Credit (SFEC)](https://jci.edu.sg/skillsfuture-enterprise-credit-sfec/)
* [Training Commitment Award](https://jci.edu.sg/training-commitment-award/)

* [SkillsFuture Credit](https://jci.edu.sg/skillsfuture-credit/)
* [Union Training Assistance Programme (UTAP)](https://jci.edu.sg/union-training-assistance-programme-utap/)
* [Absentee Payroll](https://jci.edu.sg/absentee-payroll/)
* [SkillsFuture Enterprise Credit (SFEC)](https://jci.edu.sg/skillsfuture-enterprise-credit-sfec/)
* [Training Commitment Award](https://jci.edu.sg/training-commitment-award/)


Contact Us


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Search


Search



All COURSES IT & Digital Courses SkillsFuture For Digital Workplace 2.0 Softskill Courses Sustainability Courses TRAINING SUBSIDIES


DIGITAL & IT COURSES


*   [Office Productivity](https://jci.edu.sg/categories/office-productivity/)
* [Data Analytics](https://jci.edu.sg/categories/data-analytics/)
* [Digital Marketing](https://jci.edu.sg/categories/digital-marketing/)
* [Digital Technologies](https://jci.edu.sg/categories/digital-technologies/)
* [SkillsFuture Digital Workplace 2.0](https://jci.edu.sg/categories/skills-future-for-digital-workplace-2-0/)
* [Coding](https://jci.edu.sg/categories/coding/)
* [Digital Imaging](https://jci.edu.sg/categories/digital-imaging/)
* [Cybersecurity](https://jci.edu.sg/categories/it-security/)

* [Office Productivity](https://jci.edu.sg/categories/office-productivity/)
* [Data Analytics](https://jci.edu.sg/categories/data-analytics/)
* [Digital Marketing](https://jci.edu.sg/categories/digital-marketing/)
* [Digital Technologies](https://jci.edu.sg/categories/digital-technologies/)
* [SkillsFuture Digital Workplace 2.0](https://jci.edu.sg/categories/skills-future-for-digital-workplace-2-0/)
* [Coding](https://jci.edu.sg/categories/coding/)
* [Digital Imaging](https://jci.edu.sg/categories/digital-imaging/)
* [Cybersecurity](https://jci.edu.sg/categories/it-security/)

SOFTSKILL COURSES


*   [Communication Skills](https://jci.edu.sg/categories/communication-skills/)
* [Leadership & Management Skills](https://jci.edu.sg/categories/leadership-people-management/)
* [Cognitive Skills](https://jci.edu.sg/categories/cognitive-skills-courses/)
* [Service Excellence Skills](https://jci.edu.sg/categories/service-excellence/)
* [Functional Skills](https://jci.edu.sg/categories/functional-skills/)

* [Communication Skills](https://jci.edu.sg/categories/communication-skills/)
* [Leadership & Management Skills](https://jci.edu.sg/categories/leadership-people-management/)
* [Cognitive Skills](https://jci.edu.sg/categories/cognitive-skills-courses/)
* [Service Excellence Skills](https://jci.edu.sg/categories/service-excellence/)
* [Functional Skills](https://jci.edu.sg/categories/functional-skills/)

GENERATIVE AI SERIES


*   [Introduction to Generative AI](https://jci.edu.sg/introduction-to-generative-ai/)
* [Generative AI at Work](https://jci.edu.sg/generative-ai-at-work/)
* [Mastering Excel with AI and ChatGPT](https://jci.edu.sg/microsoft-excel-with-ai-chatgpt/)
* [Enhancing Productivity with CoPilot](https://jci.edu.sg/enhancing-productivity-with-copilot/)

* [Introduction to Generative AI](https://jci.edu.sg/introduction-to-generative-ai/)
* [Generative AI at Work](https://jci.edu.sg/generative-ai-at-work/)
* [Mastering Excel with AI and ChatGPT](https://jci.edu.sg/microsoft-excel-with-ai-chatgpt/)
* [Enhancing Productivity with CoPilot](https://jci.edu.sg/enhancing-productivity-with-copilot/)

Finance Courses


*   [Administer GST In Singapore](https://jci.edu.sg/courses/softskills/administer-goods-and-services-tax-gst-in-singapore/)

* [Administer GST In Singapore](https://jci.edu.sg/courses/softskills/administer-goods-and-services-tax-gst-in-singapore/)

Professional Development for HR Courses


*   [Implement FlexiWork Arrangement](https://jci.edu.sg/implement-flexiwork-arrangement/)

* [Implement FlexiWork Arrangement](https://jci.edu.sg/implement-flexiwork-arrangement/)

Office Productivity


*   [Excel](https://jci.edu.sg/categories/ms-excel/)
* [Word](https://jci.edu.sg/categories/ms-word/)
* [PowerPoint](https://jci.edu.sg/categories/ms-powerpoint/)

* [Excel](https://jci.edu.sg/categories/ms-excel/)
* [Word](https://jci.edu.sg/categories/ms-word/)
* [PowerPoint](https://jci.edu.sg/categories/ms-powerpoint/)

Data Analytics


*   [PowerBI](https://jci.edu.sg/categories/power-bi/)
* [Tableau](https://jci.edu.sg/courses/it/wsq-data-visualization-techniques-using-tableau/)
* [Excel](https://jci.edu.sg/categories/excel-data-analytics/)

* [PowerBI](https://jci.edu.sg/categories/power-bi/)
* [Tableau](https://jci.edu.sg/courses/it/wsq-data-visualization-techniques-using-tableau/)
* [Excel](https://jci.edu.sg/categories/excel-data-analytics/)

Digital Marketing


*   [Digital Advertising Fundamentals](https://jci.edu.sg/courses/it/digital-advertising-fundamentals/)
* [Facebook Marketing](https://jci.edu.sg/courses/it/facebook-marketing-essential/)
* [Search Engine Optimisation](https://jci.edu.sg/courses/it/search-engine-optimisation-essential/)
* [Shopify Essentials](https://jci.edu.sg/courses/it/shopify-dropshipping-essential/)
* [WordPress Essentials](https://jci.edu.sg/courses/it/wordpress-ecommerce-essential/)
* [E-Commerce Campaign Management](https://jci.edu.sg/courses/it/e-commerce-campaign-management-icdl-certification-module-digital-marketing/)

* [Digital Advertising Fundamentals](https://jci.edu.sg/courses/it/digital-advertising-fundamentals/)
* [Facebook Marketing](https://jci.edu.sg/courses/it/facebook-marketing-essential/)
* [Search Engine Optimisation](https://jci.edu.sg/courses/it/search-engine-optimisation-essential/)
* [Shopify Essentials](https://jci.edu.sg/courses/it/shopify-dropshipping-essential/)
* [WordPress Essentials](https://jci.edu.sg/courses/it/wordpress-ecommerce-essential/)
* [E-Commerce Campaign Management](https://jci.edu.sg/courses/it/e-commerce-campaign-management-icdl-certification-module-digital-marketing/)

Digital Imaging


*   [Smartphone Videography](https://jci.edu.sg/courses/it/smartphone-videography-and-video-editing-for-beginners/)
* [Infographics Made Easy](https://jci.edu.sg/courses/it/infographics-made-easy/)
* [ICDL Photoshop](https://jci.edu.sg/courses/it/perform-image-editing-functions-adobe-photoshop/)

* [Smartphone Videography](https://jci.edu.sg/courses/it/smartphone-videography-and-video-editing-for-beginners/)
* [Infographics Made Easy](https://jci.edu.sg/courses/it/infographics-made-easy/)
* [ICDL Photoshop](https://jci.edu.sg/courses/it/perform-image-editing-functions-adobe-photoshop/)

Cybersecurity


*   [One Day Cybersecurity Awareness](https://jci.edu.sg/one-day-cybersecurity-awareness/)
* [Keeping Cyber Safe at the Workplace](https://jci.edu.sg/courses/it/keeping-cyber-safe-at-the-workplace/)
* [ICDL Demonstrate Secure Use of IT](https://jci.edu.sg/?post_type=courses&p=2699)

* [One Day Cybersecurity Awareness](https://jci.edu.sg/one-day-cybersecurity-awareness/)
* [Keeping Cyber Safe at the Workplace](https://jci.edu.sg/courses/it/keeping-cyber-safe-at-the-workplace/)
* [ICDL Demonstrate Secure Use of IT](https://jci.edu.sg/?post_type=courses&p=2699)

Coding


*   [Basic Python](https://jci.edu.sg/?post_type=courses&p=2672)
* [Python for Data Analytics](https://jci.edu.sg/?post_type=courses&p=9733)
* [Robotic Process Automation (RPA)](https://jci.edu.sg/courses/it/automation-with-intelligent-tools/)

* [Basic Python](https://jci.edu.sg/?post_type=courses&p=2672)
* [Python for Data Analytics](https://jci.edu.sg/?post_type=courses&p=9733)
* [Robotic Process Automation (RPA)](https://jci.edu.sg/courses/it/automation-with-intelligent-tools/)

Digital Tools


*   [Internet of Things](https://jci.edu.sg/?post_type=courses&p=2691)
* [Cloud Computing](https://jci.edu.sg/?post_type=courses&p=2692)
* [Smartphone Productivity](https://jci.edu.sg/courses/it/up-your-productivity-at-work-with-smart-mobile-devices/)
* [SkillsFuture for Digital Workplace 2.0](https://jci.edu.sg/categories/skills-future-for-digital-workplace-2-0/)

* [Internet of Things](https://jci.edu.sg/?post_type=courses&p=2691)
* [Cloud Computing](https://jci.edu.sg/?post_type=courses&p=2692)
* [Smartphone Productivity](https://jci.edu.sg/courses/it/up-your-productivity-at-work-with-smart-mobile-devices/)
* [SkillsFuture for Digital Workplace 2.0](https://jci.edu.sg/categories/skills-future-for-digital-workplace-2-0/)

Generative AI Series


*   [Introduction to Generative AI](https://jci.edu.sg/introduction-to-generative-ai/)
* [Generative AI at Work](https://jci.edu.sg/generative-ai-at-work/)
* [Mastering Excel with AI and ChatGPT](https://jci.edu.sg/microsoft-excel-with-ai-chatgpt/)
* [Enhancing Productivity with CoPilot](https://jci.edu.sg/enhancing-productivity-with-copilot/)

* [Introduction to Generative AI](https://jci.edu.sg/introduction-to-generative-ai/)
* [Generative AI at Work](https://jci.edu.sg/generative-ai-at-work/)
* [Mastering Excel with AI and ChatGPT](https://jci.edu.sg/microsoft-excel-with-ai-chatgpt/)
* [Enhancing Productivity with CoPilot](https://jci.edu.sg/enhancing-productivity-with-copilot/)

SkillsFuture Digital Workspace 2.0


*   [SFDW 2.0 (Generic Module)](https://jci.edu.sg/courses/it/skillsfuture-for-digital-workplace-generic-module/)
* [SFDW 2.0 (Retail Sector)](https://jci.edu.sg/courses/it/skillsfuture-for-digital-workplace-retail-sector/)
* [SFDW 2.0 (Manufacturing Sector)](https://jci.edu.sg/courses/it/skillsfuture-for-digital-workplace-manufacturing-sector/)
* [SFDW 2.0 (Built Environment Sector)](https://jci.edu.sg/courses/it/skillsfuture-for-digital-workplace-build-environment-sector/)
* [SFDW 2.0 (Food Services Sector)](https://jci.edu.sg/courses/it/skillsfuture-for-digital-workplace-food-service-sector/)
* [SFDW 2.0 (Tourism Sector)](https://jci.edu.sg/courses/it/skillsfuture-for-digital-workplace-tourism-sector/)
* [SFDW 2.0 (Transportation Sector)](https://jci.edu.sg/courses/it/skillsfuture-for-digital-workplace-transportation-sector/)

* [SFDW 2.0 (Generic Module)](https://jci.edu.sg/courses/it/skillsfuture-for-digital-workplace-generic-module/)
* [SFDW 2.0 (Retail Sector)](https://jci.edu.sg/courses/it/skillsfuture-for-digital-workplace-retail-sector/)
* [SFDW 2.0 (Manufacturing Sector)](https://jci.edu.sg/courses/it/skillsfuture-for-digital-workplace-manufacturing-sector/)
* [SFDW 2.0 (Built Environment Sector)](https://jci.edu.sg/courses/it/skillsfuture-for-digital-workplace-build-environment-sector/)
* [SFDW 2.0 (Food Services Sector)](https://jci.edu.sg/courses/it/skillsfuture-for-digital-workplace-food-service-sector/)
* [SFDW 2.0 (Tourism Sector)](https://jci.edu.sg/courses/it/skillsfuture-for-digital-workplace-tourism-sector/)
* [SFDW 2.0 (Transportation Sector)](https://jci.edu.sg/courses/it/skillsfuture-for-digital-workplace-transportation-sector/)

Communication Skills


*   [Interpersonal Communication Skills](https://jci.edu.sg/categories/communication-skills/)
* [Business Writing](https://jci.edu.sg/categories/business-writing/)
* [Telephone Etiquette](https://jci.edu.sg/categories/telephone-etiquette/)

* [Interpersonal Communication Skills](https://jci.edu.sg/categories/communication-skills/)
* [Business Writing](https://jci.edu.sg/categories/business-writing/)
* [Telephone Etiquette](https://jci.edu.sg/categories/telephone-etiquette/)

Leadership & Management Skills


*   [Personal Effectiveness](https://jci.edu.sg/categories/personal-effectiveness/)
* [People Management](https://jci.edu.sg/categories/leadership-people-management/)
* [Management Skills](https://jci.edu.sg/categories/management-skills/)

* [Personal Effectiveness](https://jci.edu.sg/categories/personal-effectiveness/)
* [People Management](https://jci.edu.sg/categories/leadership-people-management/)
* [Management Skills](https://jci.edu.sg/categories/management-skills/)

Cognitive Skills


*   [Problem Solving](https://jci.edu.sg/categories/problem-solving/)
* [Emotional Competence](https://jci.edu.sg/categories/emotional-competence/)
* [Critical Thinking](https://jci.edu.sg/categories/critical-thinking/)

* [Problem Solving](https://jci.edu.sg/categories/problem-solving/)
* [Emotional Competence](https://jci.edu.sg/categories/emotional-competence/)
* [Critical Thinking](https://jci.edu.sg/categories/critical-thinking/)

Service Excellence Skills


*   [Engage Service Excellence](https://jci.edu.sg/courses/softskills/wsq-engage-service-excellence/)
* [Service Innovation](https://jci.edu.sg/courses/softskills/wsq-service-innovation/)
* [Achieve Service Vision](https://jci.edu.sg/courses/softskills/wsq-achieve-service-vision/)
* [Establish Relationships for Customer Confidence](https://jci.edu.sg/courses/softskills/wsq-establish-excellent-relationships-for-customer-confidence/)
* [Resilient in Service](https://jci.edu.sg/courses/softskills/i-am-resilient-in-service-the-new-normal-level-1/)

* [Engage Service Excellence](https://jci.edu.sg/courses/softskills/wsq-engage-service-excellence/)
* [Service Innovation](https://jci.edu.sg/courses/softskills/wsq-service-innovation/)
* [Achieve Service Vision](https://jci.edu.sg/courses/softskills/wsq-achieve-service-vision/)
* [Establish Relationships for Customer Confidence](https://jci.edu.sg/courses/softskills/wsq-establish-excellent-relationships-for-customer-confidence/)
* [Resilient in Service](https://jci.edu.sg/courses/softskills/i-am-resilient-in-service-the-new-normal-level-1/)

Functional Skills


*   [Adapt for Success at the Workplace](https://jci.edu.sg/courses/softskills/adapt-for-success-at-the-workplace/)
* [Adapt for Successful Team at the Workplace](https://jci.edu.sg/courses/softskills/adapt-for-successful-teams-at-the-workplace/)
* [Work in a Team](https://jci.edu.sg/courses/softskills/wsq-work-in-a-team/)
* [Facilitate Effective Work Team](https://jci.edu.sg/courses/softskills/wsq-facilitate-effective-work-teams/)
* [Personal Effectiveness – Build Me Up](https://jci.edu.sg/courses/softskills/personal-effectiveness-build-me-up/)

* [Adapt for Success at the Workplace](https://jci.edu.sg/courses/softskills/adapt-for-success-at-the-workplace/)
* [Adapt for Successful Team at the Workplace](https://jci.edu.sg/courses/softskills/adapt-for-successful-teams-at-the-workplace/)
* [Work in a Team](https://jci.edu.sg/courses/softskills/wsq-work-in-a-team/)
* [Facilitate Effective Work Team](https://jci.edu.sg/courses/softskills/wsq-facilitate-effective-work-teams/)
* [Personal Effectiveness – Build Me Up](https://jci.edu.sg/courses/softskills/personal-effectiveness-build-me-up/)

Sustainability


*   [Implement Sustainability Projects](https://jci.edu.sg/courses/know-hows-and-byte-size-implementation-for-sustainability-projects-in-organisations/)

* [Implement Sustainability Projects](https://jci.edu.sg/courses/know-hows-and-byte-size-implementation-for-sustainability-projects-in-organisations/)

SUBSIDIES


*   [SkillsFuture Credit](https://jci.edu.sg/skillsfuture-credit/)
* [Union Training Assistance Programme (UTAP)](https://jci.edu.sg/union-training-assistance-programme-utap/)
* [Absentee Payroll](https://jci.edu.sg/absentee-payroll/)
* [SkillsFuture Enterprise Credit (SFEC)](https://jci.edu.sg/skillsfuture-enterprise-credit-sfec/)
* [Training Commitment Award](https://jci.edu.sg/training-commitment-award/)

* [SkillsFuture Credit](https://jci.edu.sg/skillsfuture-credit/)
* [Union Training Assistance Programme (UTAP)](https://jci.edu.sg/union-training-assistance-programme-utap/)
* [Absentee Payroll](https://jci.edu.sg/absentee-payroll/)
* [SkillsFuture Enterprise Credit (SFEC)](https://jci.edu.sg/skillsfuture-enterprise-credit-sfec/)
* [Training Commitment Award](https://jci.edu.sg/training-commitment-award/)


Contact Us






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SSG Registered Training Provider in Singapore for WSQ Accredited Courses


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What's new?


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Cybersecurity Awareness Course


Update your cybersecurity awareness knowledge in one day, Learn to identify threats, protect data, and secure your digital environment.


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Generative AI Series


Explore our Generative AI series: From basic principles to practical workplace usage, discover courses designed to optimise your skills with CoPilot and ChatGPT.


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Implement Flexi Work Arrangement Course


Explore our course on Flexi-Work Arrangements for HR professionals in Singapore, focusing on legal compliance, implementation strategies, and boosting workplace productivity and satisfaction


popular course topics


Develop your professional skills with our short courses, designed by industry experts. Alongside Workforce Skills Qualifications (WSQ) certified courses, we offer a variety of IT and soft skills courses to enhance your career. Join our focused training programmes to gain the practical knowledge and skills you need for professional advancement.


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MICROSOFT OFFICE COURSES


Unlock the capabilities of Microsoft Office with our engaging courses designed to enhance your skills and efficiency.


Whether you’re a beginner or aiming for advanced proficiency, our modules are developed to help you navigate the full array of Office applications.


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WSQ SOFT SKILL COURSES


Advance your career with our comprehensive WSQ soft skills training programmes, specifically designed to help you learn and develop the essential soft skills needed for both personal and professional growth. Our courses cover key areas such as presentation, selling, people management, and communication – making them suitable for employees and managers seeking to elevate their skill set.


VIEW ALL


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SKILLSFUTURE DIGITAL WORKPLACE 2.0


The Skillsfuture Digital Workplace 2.0 course is designed for individuals keen to navigate the advancements of Industry 4.0 technology.


This course offers a comprehensive introduction to the latest technological tools and their applications both in the workplace and at home, including an exploration of emerging technologies like ChatGPT, that are set to transform our working and interaction patterns.


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DATA ANALYTICS COURSES


Explore our data analytics courses that cover Excel, Power BI, and Tableau. These courses are designed to enhance your analytical skillset and equip you with the ability to unlock meaningful insights through data.


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DIGITAL COURSES


Keeping updated with the latest industry trends is vital for sustaining a competitive edge in the digital marketplace. Our digital courses are designed to empower individuals and organisations by concentrating on key areas like digital tools, ensuring participants are well-equipped to navigate the challenges and opportunities of the digital age effectively.


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CODING COURSES


Unlock the potential of coding with Python through our comprehensive course.


Delve into the in-depth characteristics of this programming language, highly suitable for business applications, coupled with hands-on practical exercises to for an enriching learning experience.


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EXCELLENT


Image 96: GoogleImage 97: GoogleImage 98: GoogleImage 99: GoogleImage 100: Google


Based on 425 reviews


Image 101: Google


Image 102: Google


Image 103: Adele Lee


Adele Lee


2024-07-24


Image 104: GoogleImage 105: GoogleImage 106: GoogleImage 107: GoogleImage 108: GoogleTrustindex verifies that the original source of the review is Google.


Attended Shopify Dropshipping Essentials 2-day course and learnt extensively on the use of Shopify and how drop shipping works. Our trainer Philip was engaging with the class and actively answering questions that we had. Will enrol again in the future if there are any courses that strikes my interest.


Image 109: Google


Image 110: unicorn X


unicorn X


2024-07-24


Image 111: GoogleImage 112: GoogleImage 113: GoogleImage 114: GoogleImage 115: GoogleTrustindex verifies that the original source of the review is Google.


Trainer was very engaging and seems to know his stuff well


Image 116: Google


Image 117: Federic Lim


Federic Lim


2024-07-04


Image 118: GoogleImage 119: GoogleImage 120: GoogleImage 121: GoogleImage 122: GoogleTrustindex verifies that the original source of the review is Google.


Infographics made easy is a dam solid course


Image 123: Google


Image 124: shirley lum


shirley lum


2024-06-30


Image 125: GoogleImage 126: GoogleImage 127: GoogleImage 128: GoogleImage 129: GoogleTrustindex verifies that the original source of the review is Google.


Skills future for Digital workplace Course Dates: 29 - 30 Jun, 2024 Trainer: Mr. Philip Wee & Mr. Chia Kee Tong Had a very good run this 2 days attending the AI digital workplace 20 Very nice and patient lecturers and eveready in helping us to solve problems and doubts on the subject we are learning and upgrading.


Image 130: Google


Image 131: Josephine Chang


Josephine Chang


2024-06-30


Image 132: GoogleImage 133: GoogleImage 134: GoogleImage 135: GoogleImage 136: GoogleTrustindex verifies that the original source of the review is Google.


I m very happy to attend this course n d trainer was very professional n I would want to learn from him again


Image 137: Google


Image 138: Cheng Hong Fong


Cheng Hong Fong


2024-06-30


Image 139: GoogleImage 140: GoogleImage 141: GoogleImage 142: GoogleImage 143: GoogleTrustindex verifies that the original source of the review is Google.


Highly recommend the course Skillsfuture for Digital Work Place by Mr Phillip Wee with James Cook Institute. Excellent instructor 👍👍👍


all categories


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Adapting to Change


Identify the global trends impacting the workplace and undertake lifelong learning for sustained employability in the new knowledge economy.


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Leadership & People Management


Develop essential leadership skills, learn effective management strategies, and inspire your team to achieve organizational success.


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Problem Solving


Acquire the techniques in problem solving and decision making.


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Excel Courses in Singapore


Understand the concept of spreadsheets and demonstrate the ability to use a spreadsheet application.


Learn More



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MS Powerpoint


Demonstrate competence in using presentation tools to create, format, modify and prepare presentations for display and printed distribution.


Learn More



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Data Analytics Courses in Singapore


Unlock the power of data with our range of Data Analytics courses. Choose from individual courses that focus on essential tools like Excel, Power BI, and Tableau, with hands-on experience in each. Whether you're a beginner or an advanced user, our tailored courses will help you gain insight into your data to make more strategic decisions and gain a competitive edge.


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Digital Marketing


Learn the strategies and tools needed to thrive in the fast-paced world of online advertising and customer engagement.


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Digital Tools


Explore the exciting world of digital innovation, from automation to connectivity with our transformative courses


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Hear from our satisfied learners


I attended the Digital Marketing Course of James Cook Institute (f.k.a Eagle Infotech) in October 2018. I find the course very helpful in helping me start my E-commerce marketing business. We were taught many tools and skills.


Michael Wong


Nov 2018


I contacted James Cook Institute (f.k.a Eagle Infotech) to run a 1-day session on Data Analytics and Reporting Using Excel. It started off with a single pilot session. The overall feedback gathered was positive, in term of the training content and the trainer quality. In all, we ended up having 6 more add-on sessions on the same workshop, to benefit more learners. To date, more than 100 learners benefited from this workshop. Thank you for your good customer service and comprehensive content.


Lien Boon Thiam


Manager, Learning & Development (A Leading Telco Company)


Enrolling in theWSQ Level Up Excelcourse was a great experience. I gained a variety of new skills, including using shortcuts like duplicating forms with Ctrl+drag and understanding when to use functions like VLOOKUP and HLOOKUP. Our trainer, Chok Wah, provided clear examples and detailed explanations, making it easy to grasp which functions to use in different scenarios. Chok Wah’s expertise and in-depth teaching style truly made a difference, and I would highly recommend this course to others.


Toh Jing Cheng


Individual Learner


TheWSQ Level Up Excel Skillscourse equipped me with advanced Excel techniques, such as using the advanced filter to apply custom criteria, utilizing the paste link function to connect data across sheets, and securing sheets with passwords for privacy. These skills have significantly enhanced my ability to streamline data management and protect sensitive information. The trainer, Ms. Chok Wah, made complex Excel features accessible by breaking them down into simple, manageable steps and thoroughly addressing our questions. She took the time to explain in detail whenever students had queries, which greatly helped me grasp challenging concepts. I highly recommend this course to anyone looking to elevate their Excel skills, as it provides a practical focus with clear, detailed instruction. The course stands out for its emphasis on real-world applications and Ms. Chok Wah’s ability to provide comprehensive guidance.


Glenda Law


Individual Learner


(Nov 2022)


James Cook Institute (JCI) is always our first option whenever we source for Excel related courses.


They have professional Trainers specializes on this area and the feedbacks from the participants are always positive.


They even have online evaluation to assess the trainees proficiency level so that we are able to arrange them to attend the right course (Beginner or Advanced).


The Sales and administrator at James Cook Institute Pte. Ltd. have been proactive and supportive in order for us to meet the training needs of our Company.


Human Resource Development (HRD)


A Manufacturing Company


James Cook Institute (f.k.a Eagle Infotech) has been out go-to Training Provider since 2013. We have sent our staffs to attend various SoftSkills and IT courses, such as Apply Emotional Competence to Manage Self at the Workplace, Work in a Team and Microsoft Excel. We are very happy with their customer service as they are quite flexible in terms of course schedules. The trainers are also vibrant, interactive and professional. I would highly recommend Eagle Infotech if you are looking for a trusted Training Provider!


Raymond Kang


Manager, HR


I attended the Digital Marketing Course of James Cook Institute (f.k.a Eagle Infotech) in October 2018. I find the course very helpful in helping me start my E-commerce marketing business. We were taught many tools and skills.


Michael Wong


Nov 2018


I contacted James Cook Institute (f.k.a Eagle Infotech) to run a 1-day session on Data Analytics and Reporting Using Excel. It started off with a single pilot session. The overall feedback gathered was positive, in term of the training content and the trainer quality. In all, we ended up having 6 more add-on sessions on the same workshop, to benefit more learners. To date, more than 100 learners benefited from this workshop. Thank you for your good customer service and comprehensive content.


Lien Boon Thiam


Manager, Learning & Development (A Leading Telco Company)


Enrolling in theWSQ Level Up Excelcourse was a great experience. I gained a variety of new skills, including using shortcuts like duplicating forms with Ctrl+drag and understanding when to use functions like VLOOKUP and HLOOKUP. Our trainer, Chok Wah, provided clear examples and detailed explanations, making it easy to grasp which functions to use in different scenarios. Chok Wah’s expertise and in-depth teaching style truly made a difference, and I would highly recommend this course to others.


Toh Jing Cheng


Individual Learner


TheWSQ Level Up Excel Skillscourse equipped me with advanced Excel techniques, such as using the advanced filter to apply custom criteria, utilizing the paste link function to connect data across sheets, and securing sheets with passwords for privacy. These skills have significantly enhanced my ability to streamline data management and protect sensitive information. The trainer, Ms. Chok Wah, made complex Excel features accessible by breaking them down into simple, manageable steps and thoroughly addressing our questions. She took the time to explain in detail whenever students had queries, which greatly helped me grasp challenging concepts. I highly recommend this course to anyone looking to elevate their Excel skills, as it provides a practical focus with clear, detailed instruction. The course stands out for its emphasis on real-world applications and Ms. Chok Wah’s ability to provide comprehensive guidance.


Glenda Law


Individual Learner


(Nov 2022)


James Cook Institute (JCI) is always our first option whenever we source for Excel related courses.


They have professional Trainers specializes on this area and the feedbacks from the participants are always positive.


They even have online evaluation to assess the trainees proficiency level so that we are able to arrange them to attend the right course (Beginner or Advanced).


The Sales and administrator at James Cook Institute Pte. Ltd. have been proactive and supportive in order for us to meet the training needs of our Company.


Human Resource Development (HRD)


A Manufacturing Company


James Cook Institute (f.k.a Eagle Infotech) has been out go-to Training Provider since 2013. We have sent our staffs to attend various SoftSkills and IT courses, such as Apply Emotional Competence to Manage Self at the Workplace, Work in a Team and Microsoft Excel. We are very happy with their customer service as they are quite flexible in terms of course schedules. The trainers are also vibrant, interactive and professional. I would highly recommend Eagle Infotech if you are looking for a trusted Training Provider!


Raymond Kang


Manager, HR


I attended the Digital Marketing Course of James Cook Institute (f.k.a Eagle Infotech) in October 2018. I find the course very helpful in helping me start my E-commerce marketing business. We were taught many tools and skills.


Michael Wong


Nov 2018


I contacted James Cook Institute (f.k.a Eagle Infotech) to run a 1-day session on Data Analytics and Reporting Using Excel. It started off with a single pilot session. The overall feedback gathered was positive, in term of the training content and the trainer quality. In all, we ended up having 6 more add-on sessions on the same workshop, to benefit more learners. To date, more than 100 learners benefited from this workshop. Thank you for your good customer service and comprehensive content.


Lien Boon Thiam


Manager, Learning & Development (A Leading Telco Company)


Subsidies available


SkillsFuture Credit aims to encourage individuals to take ownership of their skills development and lifelong learning


learn more


Union Training Assistance Programme (UTAP) is a training benefit for NTUC members to defray their cost of training.


learn more


Absentee Payroll (AP) Funding is a grant to help employers defray the manpower costs incurred when they send their employees for certifiable skills training. AP is funded based on the actual number of hours attended by the trainee.


Learn More


SkillsFuture Enterprise Credit – Eligible employers can receive a one-off $10,000 SkillsFuture Enterprise Credit (SFEC) to cover up to 90% of out-of-pocket expenses on qualifying costs for supportable initiatives, over and above the support levels of existing schemes.


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Training Commitment Award (TCA) encourages sustained, productive training. Cash awards are given to encourage eligible workers to undergo sustained training


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WHY James Cook Institute?


James Cook Institute offers an extensive range of soft skill and IT courses conducted by a pool of accredited trainers. We take pride in achieving and customizing a training solution to your learning and professional objectives.


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COMPANIES TRAINED


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Frequently Asked Questions


Here are our answers to commonly asked questions.


CLICK FOR ALL FAQS


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How do I register for the course(s)?


You may register for the course of your choice through our website here. Alternatively, you may contact us at tel 67375761 during office hours or drop us a note at ‘Contact Us‘ page for us to contact you. You may also reach us on WhatsApp.


How much funding or subsidy am I eligible for?


For Course Fee Funding available for self-sponsored individuals please refer to the information on SSG websitehere.


For Course Fee Funding and Absentee Payroll Funding available for employers who sponsor employees for training, please refer to the information on SSG websitehere.


Can I withdraw my course registration or request for refund or transfer?


Payment from individual client is only collected when course is confirmed to start while corporate clients are billed a week after course completion. There is ample time for learner to consider carefully before making the payment.


Refund is given if the course applied for is rescheduled and learner is not able to attend at other available schedules. For corporate clients, it occurs when an appeal for training grant is approved after full fees have been paid. In other cases, refund is considered on a case-by-case basis.


Refunds for payments regarding course fees are processed and followed up within 14 days.


If due to valid reasons learner is not able to attend the training, there are other schedules and courses that learner can consider to transfer to. However, such transfer may not be feasible if less than a week’s notice is given.


What should I do if I fail my assessments for WSQ courses?


With effect from 1 Oct 2015, learners who do not attain a ‘Competent’ status for WSQ courses, they will not qualify for Training Grant or subsidies. For IT courses, these learners need to inform the trainer if they wish to accept the outcome, request for retest or retraining. For the latter 2 choices, our Customer Service Personnel will get contact them to make the necessary arrangements. Retests have to be taken within 2 weeks of the first assessment. There are charges involved for retest and retraining.


For softskill courses, learners with a ‘Not Yet Competent’ status will indicate in their assessment document if they accept the outcome or wish to appeal. Our Management will review each case for appeal and keep the learner informed of the outcome. Similarly, there are charges for re-assessment and retraining.


If learner chooses to accept the outcome, he or she will have to make the balance payment since only NET fee was collected beforehand for self-sponsored learners. For corporate clients, they will be billed the full amount accordingly.


Which course(s) should I register for?


You may wish to refer toSSG’s Skills Frameworkto help you in charting your personal development plan at theSSG website.


Please do not hesitate to contact us at tel 67375761 during office hours if you need assistance.


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+65 9238 8254

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[email protected]
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