EELIT AGENCY PTE. LTD.
About This Business
In addition to managing all the necessary paperwork and formalities, we offer replacement option if you find your hired worker unsuitable. Furthermore, we offer counseling services to support and address any issues that may arise with your MDW.
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**### Frequently Asked Questions
What should you do if your Helper borrows money from Loan Sharks?
In the event that you discover your MDW’s involvement in loan sharks borrowings, it is important to remain calm and remember that you are not responsible for any loans taken by your MDW. If you experience harassment at your doorstep or receive threatening phone calls or text messages, take the following steps: (i) Notify the police through the emergency hotline “999” or via i-Witness, and contact the National Crime Prevention Council’s X-Ah Long hotline at 1800-924-5564; (ii) Report the number as “Spam” and utilize spam filter applications to block the number and prevent further communication. Read more here.
What should you do if your Helper ran away?
In the event that your Migrant Domestic Worker (MDW) goes missing, it is important to stay calm and contact your agent immediately. There is a possibility that your helper has sought assistance from the agent. If your MDW is not with the agent, it is recommended to check if she has gone to her country’s embassy in Singapore, sought refuge at MDW shelters such as CDE or HOME, or approached the Ministry of Manpower (MOM) for further assistance. Taking these steps will help in locating and ensuring the well-being of your missing MDW. Read more here.
I suspect my Helper is stealing, what should I do?
If you suspect something is missing, it is advisable to check with your family members first to determine if anyone may have taken the money or item before jumping to conclusions and accusing your helper. Additionally, consider altering your routine or coming home at different times to potentially catch any suspicious activities in the act. This approach promotes fair assessment and minimizes misunderstandings, ensuring a more accurate understanding of the situation. Read more here.
My Helper is pregnant, what should I do?
In Singapore, the situation regarding pregnant helpers is straightforward. Unless they are married to a Singapore citizen or permanent resident, their Work Permit is cancelled, and they are required to be deported for breaching their contract. It is the employer’s responsibility to purchase a ticket for the helper to return home. While it is unfortunate that other considerations or options are not provided, this is mandated by the law. Employers who fail to comply with this requirement risk forfeiting the $5,000 security deposit held by the ministry. Read more here.
My Helper wants to end her employment contract without serving notice. What should I do?
In the event that your MDW wishes to terminate her employment contract without fulfilling the notice period and is unable to pay the salary in lieu of notice, there are options to consider.
MOM encourages employers to demonstrate compassion and explore mutually agreed solutions, such as agreeing to a shorter notice period or waiving a portion of the salary in lieu of notice. It is important to approach the situation with understanding and work towards finding a resolution that is fair and reasonable for both parties involved.
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